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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    The Geek Squad is professional & knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent provided us with a professional, timely, expert TV mount installation and even vacuumed up the work area afterwards leaving no debris behind. The Geek Squad has consistently provided us with outstanding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the business i couldn't be happier thabk you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It mounts your tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team did a great job getting this installed & getting the tv put up. I've done this one time before and they did a great job then too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! The Geek Squad mounted my TV perfectly, excellent job and fantastic Customer Service, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient, quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was of the tv was fast and professionally done. They were very patient with trying to figure out the best position with their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, did a great job and completed very quickly. Excellent experience! Definitely worth it to get the Geek Squad to install your entertainment system / TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall mount installation and mounting of 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technicians quickly and safely installed the TV wall mount I purchased, mounted 75” TV and reconnected all cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Mount and Set Up Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great and offered all the options on the TV mount. He was very patient in explaining how to work the TV and set it up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unmounting and Remounting a 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power source on my high end Sony TV went within a year of purchase. Sony would replace the power unit, but would not remove the tv and replace on the wall. After the power unit was replaced the Geek squad came out to remount and relevel the TV and to tie the bundle of cords behind the TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You left me only half way set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted to my wall well, and I am able to use it. However, I bought a sound bar and speaker as well, along with something to hide the wires. None of these things were set up by the tech. They are still in the box, the wires are exposed. I went to Best Buy to have these things taken care of and was told it would cost me over $300. I decided to take care of it myself. I was hoping my handyman would do it, but he has been sick for the last week, and I don't know when he will be well to do this last little bit - drill 2 holes - so the sound bar can be mounted. I feel very frustrated with the whole situation. I don't know what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time an efficient work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived on time and removed my old tv and mount and placed it in my spare room. Then in installed a new mount and my new tv. They also connected and set it up working right away. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick, professional and respectful of my home. our 75" TV was mounted on the wall, with the cables hidden. The techs arrived on time, explained what was to be done and how it would be done, and after I approved the location, did it quickly with a full clean-up afterward. Could I have done it myself? Yes, but it would have taken me longer to figure out what needed to be done, gather the tools, try to understand the instructions and arrange a friend to come and help lift and hold the TV. For the price it was well worth it to not have to hassle with this two person job, and to have people who knew exactly what needed to be done and how to do it. Their teamwork was pretty good, too, with each one doing part of the job concurrently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and made sure my TV was working perfectly before leaving. The agent was very professional and nice. He explained everything I needed to know about my TV and how to navigate through my TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service! Punctual, knowledgeable, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a seamless job in installing m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fabulous job in installing and mounting my television. They also showed me how to work the television and navigate the remote with very little effort. Overall, it was a good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service, accuracy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly please with this mounting service. The job was done rather quick, and the service techs made sure to position the TV exactly where asked. They also assisted in TV setup, overall, I am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it look easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents carried new TV in, set-up and connected all devices and remotes. Moved old TV. Very accommodating. Appreciate that they take the hard work out of setting up a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my 65” TV on the wall and ran the cord behind the drywall and connected my devices. It looks perfect. They were very professional and answered all my questions. As usual, I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gee Squad—Professional in Every Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad arrived right on time, spent five minutes to review the installation, and got right to work. The install was smooth, just as hoped for, and everything was cleaned up and trash removed in short order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time polite neat and cleaned up plus took packing away. Knew exactly what needed to be done and were efficient and timely.

    I would recommend this to a friend