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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that mounted my television were so helpful and full of knowledge. Would definitely get there help again! Please be polite to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the bomb.com!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly advise the purchase of the geek squad protection offered with the purchase from Best Buy! They are very engaged with the client's concerns and do all they can to achieve 110% customer satisfaction. I chose them to mount my new tv above my fireplace and we are very pleased with the clean look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv for family room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was great! Extremely professional, and knowledgeable. He did an amazing job, and made sure that we were completely happy with the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of our 85" Samsung QLED TV was not typical as it had to be mounted in our church sanctuary. The installers got it EXACTLY they way we needed. I (the pastor) was VERY impressed. It took them less than an hour to get it mounted & set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in by appointment time or less, actually, was in & out in half hour changing out old tv from existing wall mount, and tied off all the cables & boxes out of sight- bought them lunch - lol, great job guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did a nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed the TV wall mount bracket quickly and made sure everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrews customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was great! He was very pleasant and helpful. He made sure all our questions were answered and we felt comfortable with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my TV installed and as he was installing we had a neighborhood power outage! My tech was so nice and waited till the power came back on and finished installing my TV. He did a great job would highly recommend hiring the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect wall mounted 86 inches TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They take the time to assist and make the TV install a breeze. I bought 86 inch TV and my original location is making the TV too low. The geek Squad take time to adjust the TV so it is in perfect location. Thank you so much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great big screen mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wall installation was great It was done fast and professionally. Unfortunately the sound bar could not be used and we will have to purchase another sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that came to my house were just great. They were extremely polite, respectful of my things, knew their stuff, explained everything thoroughly, did a great job, and probably left the area cleaner than when they got there. I would recommend them highly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Smart TV and Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who did the installation was efficient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted a tv and installed a sound bar for my son at his new house and the agent was super nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enrique and his partner (sorry I can’t remember his name) were the best thing that could have happened to me, I have been enjoying the set up arrangement, they eliminated extra wires and all of the devices are working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cam was timely, efficient, and extremely respectful and neat with the installation. He also took the time to show me all of features of our new TV. Outstanding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent. Very knowledgeable. They had great customer service. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv to the wall and connected to all devices. They also had to re-route the Directv cable in the basement, running it up through the wall and did so with minimal disturbance to anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and they installed it sooooo quickly. Definitely getting a new one for my living room apt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were very friendly and knew exactly what to do. They cleaned up after installing the 85” TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd party was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love our 76" Roku. Colour and picture is great! Lots of Roku features to learn!

    I would recommend this to a friend