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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 38,694 reviews
  • Rated 4 out of 5 stars

    Mounting Can't Not Lay in Middle When Flat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were nice but should have told at the beginning of mounting or appointment that when putting TV in flat position against wall, it will not be in the middle. It is only in the middle when you pull it away from the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easy to mount. In less than 30 min my TV was mounted, configured and working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were 3 tvs to hang on the wall, along with a couple of sound systems and then some! Those guys did a phenomenal job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great experience with this installation! All my questions were answered, the TV looks great, and everything's working flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Sterling and Melena) where great to work with. Arrived on time,did the install and set a up the equipment without any issues. Programmers remotes and made sure everything was working and we were satisfied before leaving. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and quick service from the Geek Squads who I recommend with any install or connection needed in your home! They are professional and help you understand everything you're getting done step by step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt for appt. Extremely professional, polite, and informative! Cleaned up everything before leaving. Technician new product well and answered questions. Made sure I knew how to operate before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was excellent. There was a mix up on delivery but he made sure all items were available and kept me updated till he arrived. Did a great job of installing TV, sound bar and wall bracket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy settings, good sound and modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv recently.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with my geek squad TV install. They came during the scheduled time slot, were neat and professional, and went above and beyond in making sure The TV placement on the wall was right, the TV was secure, and the set up was complete. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was one that I would highly recommend to everyone. Efficient with accuracy, and knowledgeable. Showed much respect in our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and assistance in getting set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G Squad delivery/install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, pleasant, efficient, neat, and thorough. Very satisfied with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charlie mounted our TV on the wall. He was the BEST! Charlie was helpful, friendly and professional. We will always ask for Charlie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installatin by the Geeksqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad couldn’t have been more professional and helpful. I was impressed with their knowledge and willingness to go the extra mile to ensure our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations, professional and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very professional in their attitude and appearance. Consulted with me on placement of my TVs and explained their decision making. Taped out where TV would be on fireplace and large walls before making holes. They were very careful with the equipment being installed and to ensure the minimal drilling of holes into walls/brick (measure twice, cut once). Wore protective covering on their feet. I had a TV that was damaged out of the box. They took care of the return/reorder and will be back out this week to install the new one. I bought the Totaltech membership and the install was at no additional cost to me. The membership is worth it if you don't want to install it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effortless mounting of the TV by Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the wall mount effortlessly and accurately without any damage to the wall. The work was excellent by the technician who answered and clarified all the questions that we had, over all EXCELLENT work and support ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Our New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time and mounted on the wall, our new Sony TV. They did an incredible job and I have complete confidence in their ability to do a quality install. Perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional on time service. Techs installed the equipment efficiently and made certain that I was proficient in operating my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MATT AND JOHN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt & John were EXCELLENT. They worked great together and were very professional. Thanks to them being knowledgeable and polite we will definitely be using this service again. Thanks again Ted & Pam

    I would recommend this to a friend