Customer Ratings & Reviews

Love the new 2 TV's I bought and Total Tech is great and already used that twice as they came to install the Sonos speaker. Geek Squad was very helpful and knowledgeable in setting everything up.

Jesse was GREAT at installation and answering my questions.

The Geeks Squad did a great job mounting my TV for me. They made sure to discuss with me everything that was going to be done, as well as everything that was done. They made sure it was extra secure and safe, as well as centered and level.

awesme job. Very professional and quick! Easily since the mounting was on a stone fireplace. Great jo.

The agent was a welcomed professional. He was polite and respectful as well as very efficient in his profession. He installed my TV, set it up, had it working well and told me/showed us everything we needed to know. It was a good experience.

Crew was on time, friendly, and helpful - the two guys knew exactly what they were doing and explained the process along the way. Mounting was done perfectly, very happy with the service.

They got the work done yet left the issue on the other wall and I still need to resolve it. I had to push to get them to get a part I needed to finish the job. The new install looks awesome.

The agents that installed out TV's were prompt, professional and went above and beyond. Not only did they install our preexisting TV's but connected them to the internet and helped install sound bars that we already had.

The bestbuy team was very professional. They answered all of my questions and did a great job installing my Sony tv. They also moved my downstairs tv to a better position. Thank you guys.

Loe and jasmyne that came to install the tv did a great job! They called, took pictures of what they were doing before they finally hung the tv. I would recommend them!

My tv was mounted to my wall well, and I am able to use it. However, I bought a sound bar and speaker as well, along with something to hide the wires. None of these things were set up by the tech. They are still in the box, the wires are exposed. I went to Best Buy to have these things taken care of and was told it would cost me over $300. I decided to take care of it myself. I was hoping my handyman would do it, but he has been sick for the last week, and I don't know when he will be well to do this last little bit - drill 2 holes - so the sound bar can be mounted. I feel very frustrated with the whole situation. I don't know what to do.

Extremely professional and knowledgeable. I was walked through every step of the process and made sure everything was installed to my liking

Agents mounted TV quickly and explained all of its features clearly. In addition, the reviewed the importance of making sure I didn't accidentally purchase one of the streaming services that i didn't want.

I thought it was excessive to charge the amount you did when all they had to do was swap out two TVs. No mounting was needed. They also tuned the harmony.

These people know what they are doing and they are very professional and nice to deal with. I did NOT want my handiman messing with my wall tv installs. I needed it done perfectly and easily and that is what I got!! Since I have total tech, they did it for $50!!!! A no brainer!

The agents dismounted my old TV, mounted my new TV, connected the components, set up the TV software and cleaned up after the installation. The agents were professional, knowledgeable and very supportive throughout the visit.

Team who came to install the TV were knowledgeable and very courteous. I appreciated their professionalism.

My mom stated the tech who came out and installed the television was excellent on time and friendly

You purchased the Geek Squad installation of a large screen TV because you either don't want to do it yourself, can't do it yourself, or possibly a combination thereof. For me, it was both - I didn't want to nor did I want to screw up the job. This is the second time I've used Geek Squad and both have been wonderful experiences. On this job, I had the mount already purchased, opened, and laid out on the floor. I needed them to bring my TV in from the garage. There were two people...two people that if you didn't know any better you would have thought they owned the company that is how considerate, mindful, and skilled they were at what they did. What took them 25 minutes to install and mount the TV would have easily taken me hours. On top of that, they took the time to explain how it functions (tilting, moving, etc.) but also some neat little tricks on hiding cords and ideal height, etc. Without any doubt, time is money and the Geek Squad saved me a lot of both!

THE 2 GUYS THAT CAME WERE WELL PREPAIRED. THEY HAD ALL THE NECESSARY TOOLS THEY NEEDED. THEY WERE QUICK TO LOCATE THE NECESSARY MOUNTING POSITIONS AND DID A GOOD JOB. THEY EVEN TOOK AWAY ALL THE UNDEEDED PACKAGING. NO MESS FOR ME TO CLEAN UP.