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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 38,689 reviews
  • Rated 5 out of 5 stars

    Fast and Accurate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sent two associates to do the double task of assembling a TV stand and mounting/installing a new set. They worked together very well, were friendly throughout the tasks, and explained features of the TV before they left, answering all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture and value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and value. We love how it mounted and will enjoy it for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionals

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new 75in tv installed and the guys were quick and helpful. Definitely would have Best Buy install more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys make a excellent job, they are professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were 3 tvs to hang on the wall, along with a couple of sound systems and then some! Those guys did a phenomenal job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv for family room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was great! Extremely professional, and knowledgeable. He did an amazing job, and made sure that we were completely happy with the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional & helpful. Offered advice on what I needed going forward if any issue should arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers Were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides installing the TV on thecwall, they set it up to optimize the conditions in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was professional, knowledgeable, And mindful of my property. The boys did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, courteous and totally upfront about not needing some items I purchased (in-wall cable concealer, didn't need it because was for a Samsung Art tv). They were open to explore my request for a particular install (needed the cables run elsewhere), but were also upfront about why they weren't able to do it. I recommend TotalTech because install for both TVs I purchased was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and answered all of our questions. They were courteous and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that mounted my television were so helpful and full of knowledge. Would definitely get there help again! Please be polite to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy installer set my TV up perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Jonathan did a great job installing my new television set. He set everything up and showed me features of my new set. He was extremely knowledgeable and took pride in delivering a great product and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guys were knowledgeable and good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV that provided free installation and delivery. Geek Squad guys were professional and represented Best Buy very well. Provided some very useful shortcuts for maneuvering around the menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from Geek Squad did a fantastic job start to finish. They were incredibly fast and efficient, and when they left my new tv was above my fireplace, and the old tv was hanging in my office. Getting the Total Support package saved me money, too. Great job all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job. Professional and friendly service and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who hung my tv mount was very knowledgeable and professional. He was well prepared and took measures to ensure that my 65 in. curved tv was projected throughout the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievably awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing my new 65 inch 4k tv, I didn't want to error in mounting it. The installers, ZEB and AUSTIN were excellent. Not only did they install quickly, but were able to complete various tasks like in wall cabling and when finished, didn't even know they had been there it was so clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent installed my TV and mounted it in a very professional manner. He respected my time and my house. He was very clean and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s more complicated than it looks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could’ve never done this on our own! So glad we had Danny, a true professional. Don’t try installing on your own, hire the experts!

    I would recommend this to a friend