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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 38,689 reviews
  • Rated 5 out of 5 stars

    Awesome Geek Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two folks who mounted my 75” Frame TV are a “well oiled” team. They were extremely efficient and professional. They even gave me assistance with maximizing my stereo system. Very much worth the fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my TV was fantastic, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, did a great job and completed very quickly. Excellent experience! Definitely worth it to get the Geek Squad to install your entertainment system / TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent Dale performed his job admirably.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Dale mounted my TV within a reasonable amount of time, and he also setup my printer with my desktop computer. He was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad takes the hassle of mounting the tv properly. The team installed the tv just where I wanted it. The frustration of setting up the tv and reading manuals is eliminated. The Geek Squad sets up the tv then showed me how to use all of the features. I use them for everything I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the installation of my 65" TV! The installers were very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great! On time, efficiently set up the new mounts and tv and got our sound bar sinced to the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serviceman did all the removal of old TV, put it into new room, set it up and then hung the connector on the wall and attached the new TV. He then set up the capabilities and showed my husband how to use it. It was the best money spent as I would never have done all of that so quick and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A hiccup but all is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two trips for the techs but it all ended well. The first trip was a bust when the tech missed the outlet that was behind the TV and told us we needed to install one to make it legal! Oh well, we needed to reschedule and all was ok. The tech team did a good job of replacing our TV mount, TV, and programming our remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv on my existing wall mount. He was quick and thorough and provided instructions on how to use the tv and remote controls. He was polite and neat and tidy, disposing of all packing materials and the old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV Flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about mounting my 85 inch TV. So many things could go wrong but Geek Squad was able to mount it without any issues or damage. It looks amazing on my wall: all the wires are hidden and there is enough space to hide my game consoles too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it look easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents carried new TV in, set-up and connected all devices and remotes. Moved old TV. Very accommodating. Appreciate that they take the hard work out of setting up a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did everything right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, Practiced social distancing. Install was fast, and proper time was spent on set-up and answering questions. The next day I had a question about a message on the TV, so I called the installer, and he answered it quickly and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members, Joseph and Rob were actually superb and got the entire system to work better than ever. Exceptionally polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great full motion TV mount, heavy duty and very sturdy. Geek Squad explained several options for the TV mount and since I needed to move the TV out from the wall and angle it, they recommended a full motion TV mount. The mount was installed by the Geek Squad which did an outstanding job of both installing the TV mount and setting up my new TV. They were very neat and tidy during the installation. Have my newly purchased 55" TV mounted and it works tremendously. I have repositioned my TV several times with ease. It has cable channels in the back arms of the mount to hide your cords. Purchased because most of the new TV's have the legs at the ends and I have a small TV cabinet and didn't want to purchase a new cabinet. Highly recommend both the TV mount and Geek Squad to install. Very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech was excellent . When he called to say he was on way, the tv hadn’t been delivered yet because they were running way behind. He made sure to be available for the next few hours. When I called him, he was here in 20 minutes. He was very knowledgeable, friendly, and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who installed this did a great job! The person at the store who sold it to me left out a few major pieces. Once the install team was here it required additional parts resulting in $150 on top of the install fee. This would of been nice to know up front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installers Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tv installers are great. I have had them install two different TVs during the pandemic and it’s been a quick and efficient job both times. I am a member of the Tech Support club so having them install a $65” TV for $49 is a great deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were quick and nice, and i appreciated them making sure it was mounted well and in the right place. giving 4 stars cuz one of the techs spoke so quiet i could barely hear him but other than that, service could be cheaper or included aside from bracket when ur spending over 2k on the tv but overall good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super nice and did a very good job in mounting my TV over the fireplace. He was in constant touch from the day before our appointment and after finishing the job took care of all the packaging and even cleaned the dust.

    I would recommend this to a friend