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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 38,694 reviews
  • Rated 5 out of 5 stars

    Not easy but they did great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Landan installed our large tv and apparently the part of the tv mount that holds it in place for you while mounting the tv was broken and they had to work extra hard but did a great job with smiles on their faces! Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    basscat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this TV while I was waiting for my replacement for a broken one and it was great. It's going in a camper so really can't say anything more at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery and setup is 2nd to none!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nadal did an outstanding job. I purchased a 77" LG OLED CX. He and Rickie took their time, actually had me sit in my chair so he could mark the height and got everything level and perfect. Then, if that wasn't enough, both Nadal and Rickie set up all of my apps, made sure my remote worked everything and even set my cable remote to operate with Radio Frequency so we could put the cable box out of the way and have the remote still work! Don't listen to the "experts" who tell you not to get Geek Squad Total Tech Protection. $50 for them to come and do this is well worth it! Take a bow Nadal and Rickie, you've earned it!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! My 2 Geek Squad technicians were prompt, courteous and very professional. They were very patient with me and they made sure I was comfortable with my new TV before they left. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with their service. These guys mounted a 82 inch TV above a fireplace and 2 other rooms and worked really fast. I love dealing with the guys from Geek Squad they really are knowledgeable and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOTH THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SKYLAR AND WILLIE WERE INSTALLERS. CAN'T SAY ENOUGH PRAISE FOR BOTH. ALSO, INSIDE SALES WILLIAM ALSO KNOWS HIS STUFF.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raf and Matt came to set up our TV, Sonos and Universal remote. They did an excellent job. RAF was extremely knowledgeable about the technical aspect. They made sure all our questions were answered before they left. They gave they contact info just in case we have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another perfect TV install (TV, sound bar, brackets) for a Samsung in the master bedroom. Knowledgeable and polite tech guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional and did a very clean installation, I will always recommend their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV with surround sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, very respectful with a wide knowledge base and very experienced; Great Job! Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the service, but I’ve since taken it down. No problem with the install but, it was above an outdoor fireplace and my tv was melting. No fault of geek squad. Just a bad design by my builder. All is well now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent service. Communication was great. Add In they clean up their own mess. Top of the line service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and got my TV mounted very quickly with no issues. They helped give me an idea of where the TV would look best on the wall. It was very quick and they also showed me how the remote worked and got my sound working on my Bose speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time and called also. Installed my tv,new tv mount and setup internet. I feel so spoiled with the fantastic service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my new t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Chris did a great professional job mounting my t.v and organizing my mountain of cable wires.disposing of my old t.v.I can't say enough about what a wonderful job they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TCL 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TCL 55” tv. They were very professional and knowledgeable about connecting and setting my tv for viewing immediately. I would recommend Best Buy services to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set and mounted my 75" TV with care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents painstakingly set up my TV with a considerable amount of care. They were expertise in doing the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" TV installation ,above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fast, efficient and neat. Everything worked as it is supposed too, so couldn't ask for anything more than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was curious how a tv mount looks like and after my tv is mounted it looks like I’m in the movie theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 56 or larger TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this mount it makes it easy to get to the cords and wires on the back of the TV

    I would recommend this to a friend