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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! Efficient and professional!! Clean up after mounting television.. Would highly recommend Best Buy professional service for mounting television equipment…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad agents were extremely professional and efficient. Wore shoe booties and mounted the TV in the perfect spot, and had it up and running quickly. Highly recommend this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys came to install my 75 inch tv and did it really fast. They took away the trash and box that came with the tv but at the end they didn't answer all my questions for I felt they were in a rush to get to other appointments. They do ask you how you want the tv set up and help you envision after the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not recommend more highly, a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely professional job, no aspect of the installation was missed and the team were just a joy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ TV wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were professional and experienced. They called before arriving, they addressed the installation professionally as well asking questions to get the desired result that I wanted. I would highly recommend using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom was on time, knowledge, listened to my desires, used booties and carpet pad, very pleasant, finished work in a reasonable time, cleaned up and made sure that I was satisfied with his work. If all the Geek Squad techs are like Tom, the cost is well worth it. Would recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parts are parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, showed me how to work the remote and left, not a Geek Squad person, someone they subsidise with. Parts had to be ordered for the stand that held the previous TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad perfect TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my 2 TV mounts & didn't leave until EVERYTHING was figured out! He went above & beyond what I was expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a perfect job setting up my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The T V and mount were set up quickly, connected all devices and gave instructions on how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad so worth the $!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and efficient. Lead technician showed me how to do the streaming. I would have never been able to set the TV up without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two techs were just outstanding. Completely worth the money, they installed the TV and wall mount perfectly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, courteous and totally upfront about not needing some items I purchased (in-wall cable concealer, didn't need it because was for a Samsung Art tv). They were open to explore my request for a particular install (needed the cables run elsewhere), but were also upfront about why they weren't able to do it. I recommend TotalTech because install for both TVs I purchased was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad techs carefully unloaded TV & soundbar. Then installed both items & HDMI cables properly. Synchronized all electronics to satelite cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron and Rolando helped install the tv mounting to the wall and installed the ring alarm cameras. They were awesome. Went above and beyond. Really appreciate their professionalism and great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad I’d great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV quickly, and showed me how to use the features. They hooked up my remotes and everything works great. I love Total Tech it’s so worth it to have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Terrence - my Geek guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were punctual and professional. They made very sensical product recommendations and saved me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and great time and efficiency left no mess and arrived on time definitely will be using them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted and installed my TV just the way i ask the agents were very kind and patient with us old folks, they made sure we understood it's operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV according to my desire. Connected the TV. There was a problem. Call Comcast. They had a problem that was fixed in two days. It was Comcast’s problem. Geek squad did everything correctly. Happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install ofsystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic. Quick, professional and very informative.

    I would recommend this to a friend