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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 38,694 reviews
  • Rated 5 out of 5 stars

    professional service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with the service. Very professional and courteous techs and were very helpful. Joshua with Geek squad and Ivan with Mas Tek did very detailed work and they should be rewarded for their good representation of Best Buy Geek squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Technician was Awesome!!! Thanks Jarod Heintz!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarod Heintz was my installer! He was so fast getting my 75” TV mounted and he took the time to walk me thru the set up. He answered all my questions and was extremely knowledgeable about the product as well as explaining all the functions the TV offered. He listened intently to any conveniences I requested from my TV and he educated me on how to access them if I wanted to make any further changes! My TV’s technology was intimidating at first but he made it very easy for me! I would be stumbling around had Jarod not been here to make it such a pleasurable and educational experience! Thanks Jarod!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job.. from the moment they entered my home, with the 75 inch TV, mounting it, setting it up and taking the big box with them...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture and value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and value. We love how it mounted and will enjoy it for years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV as easy as 1.2.3.. He also programmed and setup the television. Overall job well done. Once you have discovered a good tech; I would like to request that tech all the time. I don’t like having a different Geek Squad Agent for each assignment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy with the perfect job the tech did installing my TV on the wall, He was efficient and careful and very professional, This was a great experience definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes they did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did great job takeing my old tv off wall and put my new 75inch tcl qm8 tv on wall great crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad did great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to use. Geek squad set it up and showed my wife & I how to use equipment and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The local guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did the install were one of the sub contractor teams and they were fantastic. They were extremely professional and friendly. I would have them to an install in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the only way to go. They came in took my old TV away and mounted the new one (which we love !) They went through all the necessary tools that made me feel comfortable with all the new set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and answered all of our questions. They were courteous and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was outstanding his service, very humble, polite, answered all of my questions & gave me the comfort feeling to not worry of hanging a large Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is excellent for the price and was also done by a well qualified technician in a very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable and friendly installers made the new T.V. sing! Walking me through all the set up steps was invaluable. Love how I know it will be done correctly every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    McKnight Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from one of your contractors (Mcknight Electronics) They were very professional and the TV mount is excellent. no visible cords. I am so pleased. I would have them back to install any other devices that I obtain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 77" T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very knowledgeable on mounting the large T.V. Plesant and explained everything to us before leaving. Clean ,respectful and perfomed the. mounting in little time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did an outstanding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job on my TV. I’m so glad I had them do the mount and install. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our new TV’s (2) on the walls with no issues and connected our remotes. They answered any questions we had. They also followed COVID 19 CDC guidelines by masking up & putting booties on their shoes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech who installed my tv. Well worth it to have it done the right and safe way. Five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job mounting 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geek Squad team mounted my television in less then 1 hour. After my TV was mounted on the wall, they explained all details and left the area cleaned as if they was never there. Great job Geek Squad!

    I would recommend this to a friend