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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 38,694 reviews
  • Rated 3 out of 5 stars

    Geek squad installed (almost). Two TV’s for me…..

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agreement I had with the geek squad was to install to holding brackets and mount two TV’s. However, the brackets for the sound bar were not with the sound bar brackets. The geek squad tech said he would return in a couple of days with brackets and putting cables in the wall. It has now been over a month and nothing from this tech. The tech was a great guy and did excellent work on the areas completed. The overall issue is no return follow up as promised. I also gave the lower rating for the communication lack between order taker, parts department. I would just like to have it completed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents i got did a splendid job!! Very good work and made sure all the connections and everything was super stable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd wall mount with these guys in the last 60 days after moving into a new home, and it went great again. They are knowledgeable, helpful, courteous, professional, and nail the clean up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen Television

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, came in with all the tools, explained everything step by step! Will use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery & Set Up of TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that installed our TV were EXCELLENT. They were very careful unpacking it, installed on it on the wall and even set it up for us & explained how it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, knowledgeable, and quick TV mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and Colton did an amazing job mounting three TV’s for us! They communcated regarding their arrival,and were very cordial and respectful. We appreciated how highly skilled, organized, and considerate they were in the placing of the mounts and set up, making sure everything was in an appropriate position for the room, and that everything worked properly. They cleaned everything up extremely well, We were extremely happy to have these two very professional young men as service providers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience will use again if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time as scheduled very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had 2 of the nicest technicians come in to mount and set up my samsung Q8F television. they also programmed a universal remote for my new dvd player and receiver. they spent a lot of time teaching me about all the features of my new system. it was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fast and knowledgeable crew. Super happy to have them quickly install the new tv and all components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time. very pleasant. did a professional job mounting TVs. cleaned up. Ran into a little problem with house material behind paneling. Figured it out, make appropriate adjustments. Excellent job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that cam to install my 75 inch tv were very knowledgeable, punctual, and super efficient. They had my tv installed and programmed lickity split! Super professional! Will use Geek Squad going forward for any installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lanai tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tech and clean installation. Siding looks natural and even the electric service providers were impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did so well, even my husband is happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But seriously, my dear husband loves to fix/install/mount/attach/build everything himself. We just bought a house and the day after closing, he had to leave for the Army. I booked the TV mounting service for above the fireplace since there was NO way I was going to risk doing this with my two small children around, but I admit, I was skeptical. It seemed silly that a "handyman service" for mounting could cost $250 plus the cost of an actual mount. Especially since the hubby could manage it for free. However, I now proudly recommend them to any and every military spouse out there, and anyone else for that matter. Justin, my Geek Squad Agent, was quick, witty, and extremely knowledgable. It was well worth the expense to have him come out and do it for us, and now our TV is perfectly centered, perfectly angled, and professionally mounted. And yes, my husband really is happy we chose them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new wall mount! Geek Squad fit it in perfwctly to my space, replacing an old wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitch & Dizzy were here during the promised timeframe; they were friendly, professional, and efficient. The unit was securely installed, as was the flat screen to the unit. They explained what they were doing and instructed us on how to properly adjust the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Curved TV Install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - 1) called day before to confirm 2) called day of to confirm 3) showed up on time (so far Comcast could learn a thing or two from these guys!) 4) first tech came in while waiting for the second to come with the TV. I showed him the room, the old TV, explained how it was currently wired through the wall. When we powered it up, guess what, we had sound but no picture!!! My old TV decided to die the same day my new TV was to arrive!!! Karma baby!! 5) Second tech came with the TV, and the two of them worked together to take the old one down, wire the new one the way I wanted. Second tech then left, taking the old TV with him (for which I was very grateful -- what am I going to do with a 200 pound plasma TV that isn't working!?!) 6) Once it was powered up, he ran through the set up (asking me to put passwords in where needed, etc.). Then he asked me if I had any questions -- which I did -- and he answered all those, cleaned up and left. A+ to Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job done Jose from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and his helper were outstanding, polite & great. would highly recommend. They installed a wall mount and 75" t,v, even had "spare" parts (to purchase) in case we did not have everything, so they could do in 1 trip!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job of setting up the display and mounting. Explained what they were doing and were very friendly. Ensured I knew how to make adjustments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mounting system

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mounting set up is great! The installation was great! The installers were polite, quick and showed me how it works. They removed all packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to mount my TV. They were professional, neat, knowledgeable and polite.

    I would recommend this to a friend