Customer Ratings & Reviews

Antonio & his assistant were extremely professional & knowledgeable to install our new TCR 55" TV & TCR sound bar. They worked well as a team & I was very happy to have them pair up our new TV & Astound cable & then, show us exactly what we needed to know.

Installed TV with mount as requested. No issues, awesome service!

When they mounted the tv on the wall they took the tv stand that came with the tv, we need the tv stand , were moving we need the tv stand

Love this item -- only wish I had done this earlier. Friends love it as well & are considering mounting their TV on the wall as well. Salesman & Techs were very knowledgeable & and helpful in answering all my questions. Highly recommend Best Buy & Geek Squad when considering this product.

I was happy to pay the extra fee for set up, The Geek Squad delivered and set up my new TV. AWESOME job. The guys were courteous and knowledgeable. They were able to answer all my questions about the new set-up and were willing and patient to walk me through any "new" items.

Agents did a good job mounting our new 55 inch TV and setting up the apps we use. They arrived on time and performed the service in a timely manner.

They know how to hang a tv. In and out in no time. Looks great. Good job.

Max was superb in mounting the TV and sound bar and helping me troubleshoot connecting them to a new WiFi network.

I had a difficult dismantling my old system before the installers got here. They got here n Wam Bam it was up and running in no time. Definitely recommend Geek Squad install team, at least the guys that set my TV up.

Fantastic value for the money. Easy to install and the menu guide is easy. The Samsung app built into the tv has many additional movies as well at no extra charge. You should get a soundbar. Geek squad did a great job but is pricey. If you are handy I am sure you could hang it yourself.

The service guys did a great job. They were on time, pleasant, professional and made sure we understand the control devices before leaving.

They came and knew exactly what to do and gave recommendations when asked. They cleaned everything before they left. Great experience!!! If only every company worked as well !!!!

Did an excellent job. Professional and friendly service and set up

The installers were very professional an did a very good job. Both young men worked very well together an courteous.

Very efficient and professional! I would recommend this service.

The third party crew was efficient, not at all explanatory about what.they are doing. It was not their fault that their instructions were incomplete. They didn't install the outlet on wall behind the TV. Cords are now hanging freely, not tucked away. They weren't told the TV was to be installed over fireplace but they did hang it there. They were irritated by this issue and the fact that I was mad. At end, I was quickly taken through functions of the TV and soundbar. They took all packaging away. Would have been nice to have some info on the mounting frame. It should tilt downward but it doesn't. So I took a star off for that.

The agents were courteous, knowledgeable, and very professional The installing of the TV and sound bar went smoothly

I had an excellent experience with technician Andrew Buenaventura at the Stockton Best Buy. Andrew installed and mounted a 55 inch TV . He was on time for his appointment and able to answer all questions. However not so great with the in store clerk she sold me the wrong TV mount.

Great Work once the crew arrived. Fast Efficient Set up Under 30min. Very Productive n Professional

The Geek Squad mounted my 85” TV with wireless cable box and two gaming systems. Everything looked and operated perfectly when they were done. And, they were in and out again quickly. Thank you for another job well done, Best Buy!