Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 38,689 reviews
  • Rated 5 out of 5 stars

    Unmounting and Remounting a 65 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power source on my high end Sony TV went within a year of purchase. Sony would replace the power unit, but would not remove the tv and replace on the wall. After the power unit was replaced the Geek squad came out to remount and relevel the TV and to tie the bundle of cords behind the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was excellent. There was a mix up on delivery but he made sure all items were available and kept me updated till he arrived. Did a great job of installing TV, sound bar and wall bracket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Mounted the TV , Attached all the cords and set the remote up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered, hung and completely set it u

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and hung TV did a fantastic job! They even set it up completely. First rate!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time and called also. Installed my tv,new tv mount and setup internet. I feel so spoiled with the fantastic service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damian and his associate did an outstanding job installing TV and wall mount bracket. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my TV installed and as he was installing we had a neighborhood power outage! My tech was so nice and waited till the power came back on and finished installing my TV. He did a great job would highly recommend hiring the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Mike and nick did an awesome job with our installation. They took time to explain what they we’re doing with regards to drilling the holes and mounting of our rack. We are very pleased with our new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service / imstall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rep was on time, very helpful, mounted the TV exactly where we wanted it with little to no disruption or mess. He was terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional, neat and respectful. They wanted to make sure before they left we were very satisfied and understood our new product functions. Would highly recommend to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV using the existing bracket so the one I bought is going back. The TV was installed in no time and connected to all our devices. In all, it didn't take more than an hour to fully install and connect. Was very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was #1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service for installation and set up of Samsung 85" TV was very excellent. They were fast and efficient and knew exactly how to do every task required to make me happy. They made sure everything worked just the way I wanted. I was so pleased that I would certainly use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation. Neat, knowledgeable, nice. I wish I could find all kinds of contractors that are as professional, knowledgeable, and courteous as Best Buy installers. Hey Best Buy - ya ever think of getting into building entire homes?? Seriously, you'd be awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV with great quality and in record time. Made bringing in an 85in TV and getting it mounted look easy. Got all my devices connected and everything cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with such professionalism. They were very knowledgeable of what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST SERVICE I EVER HAD. THEY WERE VERY PROFESSIONAL. CLEAN UP AND TOOK AWAY EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Quality Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alfonso and Aleena are fabulous! They are a great combination of professional and personal. I would refer the Geek Squad to my friends and family because of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max was superb in mounting the TV and sound bar and helping me troubleshoot connecting them to a new WiFi network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and quick service from the Geek Squads who I recommend with any install or connection needed in your home! They are professional and help you understand everything you're getting done step by step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs done an excellent job and showed patience while helping me to understand how things worked.

    I would recommend this to a friend