Customer Ratings & Reviews

Roger and assistant were great! Very professional!

The Geek Squad guys that came to my house were just great. They were extremely polite, respectful of my things, knew their stuff, explained everything thoroughly, did a great job, and probably left the area cleaner than when they got there. I would recommend them highly!

Very professional and good they were in time and quick

Tech was great and so is the new TV the install was easy and the Tech walked me thru the set up and he did a great job. Thank you….

The agreement I had with the geek squad was to install to holding brackets and mount two TV’s. However, the brackets for the sound bar were not with the sound bar brackets. The geek squad tech said he would return in a couple of days with brackets and putting cables in the wall. It has now been over a month and nothing from this tech. The tech was a great guy and did excellent work on the areas completed. The overall issue is no return follow up as promised. I also gave the lower rating for the communication lack between order taker, parts department. I would just like to have it completed

TV mount is working well. Doing the job and seems sturdy. Geek Squad techs were so thorough and knowledgeable. They did a wonderful job.

From point of sale through installation, great!!!!

the agents mounted and installed my TV just the way i ask the agents were very kind and patient with us old folks, they made sure we understood it's operation

Very professional, knowledgeable and helpful team.

Geek Squad is where to go for all Your tech needs. They came to my house and installed EVERYTHING from door bells,to TVs, to wall mounts , to speakers for a theater room. Use them as often as you can.

The Geek Squad did a wonderful job.. from the moment they entered my home, with the 75 inch TV, mounting it, setting it up and taking the big box with them...

Excellent work, clean fast and professional. Geek squad definitely is the go to when it comes to tech.

Geek squad did a fine job of setting up our new TV. Worked perfectly when they were done and all the packing materials were cleaned up.

Very courteous, clean and efficient. They fixed the issues that the original vendor Best Buy sent could not.

The guys mounted my television and put all of the sound system together in our Media room. Great job with professionalism and great knowledge!

Thank you Best Buy for sending people to install my new TV, you saved my back, and my walls from destruction!

TV mounted to the wall and has been great. Only problem was the installation crew locked their keys in the van. They had to wait on a locksmith and we had to purchase a stud finder since they did not have one.

Excellent service!! Efficient and professional!! Clean up after mounting television.. Would highly recommend Best Buy professional service for mounting television equipment…

I highly advise the purchase of the geek squad protection offered with the purchase from Best Buy! They are very engaged with the client's concerns and do all they can to achieve 110% customer satisfaction. I chose them to mount my new tv above my fireplace and we are very pleased with the clean look

The agent was professional, quick and explained everything he was doing. He left the area clean and clear.