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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geed squad did my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did an awesome job mounting the tv with our better mount and then doing the sound bar. Timely and efficient service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris was fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen from Geek Squad were on time and they even called 15 minutes ahead. They installed 2 TV on the wall with absolutely no damage to the walls. They were clean and cleaned up after they were through. Would use them again in a heartbeat!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Granville Nottage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup went well explain to while setting up my tv and how turn and move it forward I was happy when everything was finish looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal service! Provided meaningful guidance and assistance throughout the experience as they mounted a TV on the wall and solved for several issues that the installation presented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick, on time and clean up. They verified I was happy with placement and walked me through product features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting the Hook-Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The money spent to have my television set up and programmed by a professional was well worth it!. The men knew their stuff and were very professional. They explained everything to me, cleaned up everything and made sure I was satisfied before leaving. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt,courteous, respectful and extremely knowledgeable about the project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were professional, knowledgeable, friendly, fast and clean. They kept us updated about arrival time and there was no mess left behind. I opted for this service because this large TV needed to be wall-mounted. That said, I’d love to know that the “Geeks” were getting every penny of the cost of this service, because it was expensive for under 30 minutes of work, and I doubt Best Buy pays them that well!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member did a super job, mounting and connecting our TV & soundbar. He went above and beyond, cannot say enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and expedient knowledgeable. Gave me a crash course on everything I needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service. Technician was great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went exactly as I would have expected. Geek Squad arrived on time and got everything installed and working very quickly. Took the time to make sure that we were comfortable with the new V and remote before leaving. Great job. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and they were GREAT !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this tv in my media room and it is perfect. The room is not very big put the picture quality great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed the tv mount was very professional and punctual when it came to installing our television and tv mount. Best Buy truly provides great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work for a wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my TV. It was a fairly high wall mount, but they got it mounted quickly and without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damien and his helper did an excellent job installing the wall mount tv and sound bar. I am 100% satisfied with their work. They took their time and made sure it was done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went out of their way to do a great job. TVs were perfectly centered on walls. They were extremely courteous, polite, & knowledgeable. Great team.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job of installing my tv as requsted. They cleaned up and took garbage with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done Right the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly , knowledgeable. They even moved the mount down for me due to the holes on the new tv not being in the same location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Every part of the job was done properly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV with perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big shout out for the Agent who came today for mounting the TV. He has great knowledge, pleasant personality and super helpful. Would love to have him visit again if any other problem arise. :)

    I would recommend this to a friend