Customer Ratings & Reviews

for anyone else, the mounting service - connecting the smart TV to all the sources and making sure its working and hooked up at the right angle; all the things i want them to do perfectly, only they can do. other 3rd party people don't care, but best buy service is awesome.

Geek Squad agents Kyle, Cassie and Austin installed and wall mounted my TV and Sonos system in quality and efficient fashion. They were courteous and knowledgeable. They eliminated alot of frustration and hassle that I would have experienced if I had tried to do it myself!

Nadal did an outstanding job. I purchased a 77" LG OLED CX. He and Rickie took their time, actually had me sit in my chair so he could mark the height and got everything level and perfect. Then, if that wasn't enough, both Nadal and Rickie set up all of my apps, made sure my remote worked everything and even set my cable remote to operate with Radio Frequency so we could put the cable box out of the way and have the remote still work! Don't listen to the "experts" who tell you not to get Geek Squad Total Tech Protection. $50 for them to come and do this is well worth it! Take a bow Nadal and Rickie, you've earned it!!!!!!

The contractors were very professional and explained throughout what was happening and the best methods and stayed even when the WiFi set up was slow to make sure my TV was properly connected!

Very professional Explained the procedure and asked advise and directions so it was completed to my satisfaction

Very qualified individuals installed my TV and installed it exactly where I wanted it placed. I will definitely use Geek Squad again and highly recommend them

They were extremely helpful, the best overall installers I have ever had for anything I have had done in my home.

Excellent technician who did all kinds of measuring and checking to ensure installation was correct and as I wanted it. Made sure everything was working perfectly before he

Geek Squad did a great job installing my TV. It was a fairly high wall mount, but they got it mounted quickly and without issue.

Although I was given a BETWEEN 12 and 4 pm window of arrival, at 11:51 am, I received text saying they were 5 minutes away. At 12:02, I asked for 10 minutes to get myself appropriately dressed (just out of shower) and at 12:03 Zach says they had already been there 10 minutes and couldn't wait! The whole ETA notification process was rushed, inconsiderate and disrespectful. However, since I made it to the door and they were able to proceed, I was satisfied with the overall setup and install to my floor TV stand.

Chris was outstanding his service, very humble, polite, answered all of my questions & gave me the comfort feeling to not worry of hanging a large Tv

The installers were very helpful and made sure. My t v was mounted as wanted and as it was gonna be used

Stacey is amazing. She helped me select the best location for my TV and best way to hide the wires and the cable box. After she and Jason installed my TV, Stacey taught me how to operate it via remote control and wireless keyboard... with incredible patience!

The Geek Squad did an excellent job installing the TV mount and TV! Our newest Samsung TV looks and works great!!!

Geek Squad is perfection. The tv they set up for us is centered and level. They measured to total perfection. They were quick and cleaned up before they left. Amazing how the crew worked so good together!

They did a excellent job on our installation. We had a sound bar and direct TV streaming box also installed. Wes instructed on how to use everything. They did an awesome job.

The Geeks delivered my three T.V.s and installed them on three of our walls. They connected them to the internet and gave us instructions on how to use them. One did not work properly. We call them back. They brought a new T.V. and installed it the following day. It worked great. These guys know their stuff.

My agent was super amazing I got perfect results and deal it was nice actually

Matt and Landan installed our large tv and apparently the part of the tv mount that holds it in place for you while mounting the tv was broken and they had to work extra hard but did a great job with smiles on their faces! Great job guys!

Was very pleased with the service, but I’ve since taken it down. No problem with the install but, it was above an outdoor fireplace and my tv was melting. No fault of geek squad. Just a bad design by my builder. All is well now.