Customer Ratings & Reviews

They did an upstanding job came on time was mad cool an put that 79 inch up no problems

He was on time, polite, and very professional. He mounted the TV with lots of consideration.

Al and Lou were awesome, smart, and professional. I had a question after they left, and they came back to address the issue. Definitely went above and beyond.

The team of Zack & Charlie are the best. Perfect installation, very professional demeanor & courteous!

The gentlemen who installed our TV were excellent. Very positive, helpful, provided good information about the TV and it's setup and how to use it. They even checked back twice to see if everything was ok.

Becoming a "Totaltech" member was the best money spent. It's paid for itself many times. This installation was free with the membership. Quick, clean and knowledgeable.

In and out… gave me great advice and mounted the TV just how I wanted. Had to pay extra to mount over the fireplace but it is what it is.

Making the appointment thru the 800 number wasn’t the best but the guys who did the install were professional and very good at their job. Very personable

There were 2 technicians installing my TV because its a 75 inches TV. Very professional and efficient as always. They also helped to setup my TV and cleaned up the area. Highly recommended.

Great service! On time and very professional! Fast service and explained everything about new tv! Very friendly and did excellent job and cleaned up when job done! Highly recommend!

The Geek Squad tech, Sean, is an ASSET to the Best Buy's Geek Squad team!!! He was extremely professional, thorough, and installed our TV with such great care. This is my first time using Geek Squad and honestly it has been a wonderful experience. Sean is also very knowledgeable about TVs, its setup, and associated settings. We has multiple questions and he answered all of them in detail. Sean knows his stuff. I was pleasantly surprised he knew so much. He even followed up with us to make sure we are having a great experience with our TV and everything is working per our expectations. Simply put, Sean is the BEST, and I MEAN, THE BEST, technician we have come across!! Best Buy, you need to give Sean a raise!! :)

Great picture and sound. Also great streaming quality. Perfect tv for our family room. Installed quickly and correctly by Geek Squad. Excellent all around.

Very happy with the install of our TV. Had some questions about the best position on the wall and was hoping to get some good advice. We could tell how much experience and knowledge they had hanging TVs. Well worth it.

the guys are so knowlegible and they ask you and share their opinion on where they think it would be best stud wise. i have had three of these tv put in and have been very happy and would reccommend the geek squad

The Geek Squad guys did an excellent job and even did more than expected. They made sure all the wires stayed hidden behind the TV once mounted on the wall. And then made sure I knew all the in's and out's with the remotes.

The 2 gentlemen arrived and installed my tv in a timely and pleasant manner. I have since relied on them to answer two questions for me and all the questions were answered promptly and to my satisfaction.

Geek Squad installed four TVs, three of them were over 68”. All look great and were placed exactly where we wanted them. Great job!

I love the ease and quickness of the service provided by the Geek Squad. I definitely recommend using their service.

The Geek Squad came in nd installed new TV for us. They were prompt, courteous and well versed. WE appreciate the time they took to explain the process and keep us in the loop as they came across issues. They went the extra mile. This is what service is about.

Everything went smoothly. Although installation and Geek Squad is expensive, if you need help it’s worth the money.