Customer Ratings & Reviews

nightmare trying to get this installation done. Set it up in Nov. on the day of purchase to be 12/17, they no showed, didn't call. On the phone trying to get scheduled, supposed to be next day. Nope, then I went to store ...manager got things in motion!!! Got a call and she said next available would be 01/08 and she'd give me a $50 gift card for the troubles, told her that was an insult, to keep her card, I'd have to cancel whole thing...then all of a sudden I was given a slot the next Fri. These guys showed up and did a good job, came from Buffalo (telephone installation co) I'm not happy with BB for this and buying a printer that doesn't work...wanted me to pay $100 to have a geek come to house to do better work than one over the phone. called Epson, then can't fix either. Guess I'm taking that back.

Geoff and associate first came out to consult with us regarding a new home theater setup. They gave great advice with suggestions that would work great for us while saving us money. Once we decided on our course of action and bought the equipment they came out and set it all up. Then spent the time explaining all the ins and out of operation. They did not leave until all our questions were answered. They were amazing from start to finish.

Normally I’d put the TV up but I’ve been busy and just wanted to get the bracket and TV up. Glad I used the Geek Squad. Kind, fast and knew all the ends and outs of hocking up and setting up the Samsung QLED Smart TV I purchased. No stress setup!

The agents mounted 2 TVs for me. The were professional and courteous. Didn't take long as they were experienced in what they were doing.

We bought a new, larger TV and at installation time we discovered we could not use the old mounting. The Geek squad installers had brought along a new one, just in case, and it was just what we needed.

Service window was 7 am to 1 pm. Geek squard arrived at 9:15 am. The two gentlemen were curtious, professional & knowledgeable. TV was hung and cleanup was done by 9:45. Very pleases.

The technicians arrived as scheduled, and took all safety precautions due to COVID 19. They were friendly and worked well together. The service was as expected and the technicians did a great job on the install overall.

They were friendly and worked fast. They did an amazing job getting my other equipment mounted out of sight and walk us through all the features and set everything up

Two gentlemen came to our house hung a TV on the wall and demonstrated TV functions and left ; and you would never know anyone had been in the house except that a TV was hanging where a TV was not B4 no mess and cable had to be inserted thru the wall.

First off, the two gentlemen arrived right on time! Such a rare thing these days. They worked efficiently and like a team that has been together for years. Also, they wore their masks through the whole job. I never felt uneasy about having them in the house. The job went quickly since I already had the mounting equipment installed from my other tv. All they had to do was remove the old one and hang up the new one. Most of the job was in setting up the new tv to the cable, setting up the remote, etc. I gained so much knowledge from them as to what the new tv offered, and what services I could now access and how to access them. But one of the best parts of the service was that they took away the old 55" tv! That was the icing on the cupcake. I highly recommend the Geek Squad.

The technicians that came to our home were very professional and took the time to show us how to use our new TV.

The new TV was installed and all connections were made by professionals. It was well worth the extra money to have the Geek Squad deliver and set up the new TV.

Everything was great! Love the TV and the team that installed it was very friendly, informative and efficient! Would definitely use Beat Buy and Geek Squad again.

DJ and Dave did a very professional job installing our new TV. It was a very smooth job, and they explained how things worked so all we had to do was start watching. Great guys, great job.

I think the geek squad did a wonderful job and installing the television and the stand they did a great job in teaching us how to use it very very very good service

I’m using this to hang a 65” LG OLED in my bedroom. Mount really makes the TV look a lot sharper versus the factory stand. Mount allows me to gain easy access to my inputs/outputs. Have 2 of these in my house and plan to get another soon for my guest room.

Great service really appreciate all they did for us. Jimmy really knows his stuff along with the other team member.

Geek Squad arrived when scheduled and reviewed what had to be done and started right in and had the the unit installed and provided instructions on operation. They cleaned up all packaging and informed us to contact them is we had problems. Very Professional.

Guys did a great job with setup and making sire everything worked properly

Spending the money for Geek Squad installation is one of the best presents I can give to my husband. Everything is done properly, the mess is cleaned up, and it works as it is supposed to. In addition, there’s no need to read manuals and no nagging from me.