Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 376 Showing 7,501-7,520 of 38,694 reviews
  • Rated 5 out of 5 stars

    very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in our eighties. You were so helpful efficient and courteous. Our installation was upstairs...you people carried thenewTV up set it up and then carried the old "heavy" TV down the stairs. We are so pleased...thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went well. The guys were friendly and professional. The internet at the nursing home was not the best and we should have known that before the purchase, even with bad internet, the TV works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation, poor scheduling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, competent, friendly service. The Geek Squad was a delight to work with. Thank you! (Not a comment on the individuals who came to our house, but the delivery scheduling process was quite frustrating. The first time they canceled because they didn't have 2 people. Then they give a 12 hour window, 7 am - 7 pm that is narrowed to a 4 hour window last minute. The scheduling system is difficult for individuals with busy work schedules who can't be available all day.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad can’t be beat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and friendly. They mounted the tv above my fireplace perfectly. The agents followed all cdc guidelines and completed the job quickly. Will definitely use geek squad in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. the tv was mounted with caution and the area was its placed at a good viewing level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brent Coleman

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very good. He mounted the TV around the wall outlets which put the TV to high. So he came to me, we talked and came up with a new plan. It looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv even though it wasn’t a conventional installation. Figured it out and got it done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ experience

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and I could not have asked for anything better. Bot Geek Squad members were very respectful and very knowledgeable. I w pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys called to let me know they were on the way. They came in explained what they were going to do and went to work. They mounted a 75 inch TV, had all the connections done, TV programmed and operating from one remote. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are fantastic, i can mount a tv just fine but they do it fast, they do it right, and with totaltech it didnt cost me a penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job mounting the TV, connecting it to everything and making sure my network was sufficient. I have only good things to say about the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team was very professional and did a Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Product Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys from the Geek Squad were prompt, professional and helpful during set up. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted new tv to be wall mounted figured get the best people to do the install BOY was i PLEASED they arrived on time did a very neat and professional job on install explained everything to me was very courteous and handled all questions to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting went well. Third party installer couldn't complete the install and mounting, but Geek Squad came back and installed everything correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the geek squad did a beautiful job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians that installed my tv and soundbar did an outstanding job. They were very professional and guided me through the entire setup process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic client experience.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is phenomenal. I have high expectations for client service personnel and the were spot on. They were respectful of being in my home. They were courteous and extremely knowledgeable. Can’t say enough good things about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek agent was very polite and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv on the wall and connected devices and all the apps. He even vacuumed any mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    56" and above TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding TV and the mounting device lets it sit in my family room cabinet at the right hight above sound bar and close to edge of the opening for best view

    I would recommend this to a friend