Customer Ratings & Reviews

The crew that set up my tv and surround system were very professional, friendly, and took time to answer any of my questions.

Extremely satisfied with my VIZIO and soundbar. Excellent picture, it does exactly what I wanted & I highly recommend the TV.

i had 2 of the nicest technicians come in to mount and set up my samsung Q8F television. they also programmed a universal remote for my new dvd player and receiver. they spent a lot of time teaching me about all the features of my new system. it was very helpful.

The guys that came and setup the tv was wonderful they went step by step with me and i love the tv

Geek squad connected everything, mounted the tv and sound bar on the wall. went through the remote carefully pointing out the most important buttons. Everything went smoothly and is still perfect. love our new tv and soundbar.

Great selection and service. Staff was very knowledgeable and user-friendly. Install team was awesome! Quick, easy and neat. Very polite, knowledgeable and focused. True professionals!

Great experience, quick and easy setup. Geek Squad came on time and helped me navigate the new tv.

The team that installed our TVs went above and beyond. I’m extremely satisfied with their quality and professionalism. 5 Stars!

They were very professional. They cleaned up prior to leaving and they wore mask and shoe covering without me having to ask. They were most respectful. I would certainly recommend the geek squad. Thank you!!

The geek squad mounted our new TV in our bedroom. They were very professional, very neat and very informative. When the job was finished and all our questions answered they made sure the room was left as clean or cleaner than when they arrived.

But seriously, my dear husband loves to fix/install/mount/attach/build everything himself. We just bought a house and the day after closing, he had to leave for the Army. I booked the TV mounting service for above the fireplace since there was NO way I was going to risk doing this with my two small children around, but I admit, I was skeptical. It seemed silly that a "handyman service" for mounting could cost $250 plus the cost of an actual mount. Especially since the hubby could manage it for free. However, I now proudly recommend them to any and every military spouse out there, and anyone else for that matter. Justin, my Geek Squad Agent, was quick, witty, and extremely knowledgable. It was well worth the expense to have him come out and do it for us, and now our TV is perfectly centered, perfectly angled, and professionally mounted. And yes, my husband really is happy we chose them.

Great service fast install. Good communication. Took away packaging.

Worth the price. Communication is good on the Geek squad's side. They are very knowledgeable.

Tb connect was great, we got wireless wall connect and geek squad agent dug a hole in wall and fixed all for us.. they have extra HDMI cable and optical cable for purchase incase u need it. Very fast and safe service. J am never mounting my tv myself again

Mitch & Dizzy were here during the promised timeframe; they were friendly, professional, and efficient. The unit was securely installed, as was the flat screen to the unit. They explained what they were doing and instructed us on how to properly adjust the mount.

as long as you get professional Best Buy agents installation is great. I had to have 4 different service calls, two due to third party contractors.

very pleased w service in setting up TV even helped to get cable set up correctly which the cable company didn't do.

The gentleman that installed the tv mount was very professional and punctual when it came to installing our television and tv mount. Best Buy truly provides great customer service.

They installed my tv and connected it to all my devices

The tech and helper did a great job on the install and worked great together. Tech was very patient and explained “everything” throughout the process and worked through a minor problem while running cable through wall for tv. I would definitely recommend the service. Excellent work and even better customer service!!