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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 377 Showing 7,521-7,540 of 38,689 reviews
  • Rated 5 out of 5 stars

    Geek Squad installation weas excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agents did an excellent job mounting and going through all the goodies on this TV. We highly recommend their service and done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and professional. Called prior to make sure all the equipment was purchased. When above and beyond to make sure TV was installed correctly. Will use with the purchase of my Next TV. Was a third party company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek agent was very polite and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv on the wall and connected devices and all the apps. He even vacuumed any mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damien and his helper did an excellent job installing the wall mount tv and sound bar. I am 100% satisfied with their work. They took their time and made sure it was done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV setup experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered, unpacked and set up a new TV, connecting it to network and all services, reviewed controls with us, and took away old TV. Agent was considerate and cheerful. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ang knowledgeable service tech, well worth getting Geek Squad contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, especially Nathan were Exceptional. They were thorough, patient, and answered all my questions while mounting my new Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal service! Provided meaningful guidance and assistance throughout the experience as they mounted a TV on the wall and solved for several issues that the installation presented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great very knowledgable and professional techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and knew exactly what to do and gave recommendations when asked. They cleaned everything before they left. Great experience!!! If only every company worked as well !!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad installed were excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very professional. The completed mounting the new TV to the wall. They also mounted a second TV that they moved rather than the scheduled stand addition. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv even though it wasn’t a conventional installation. Figured it out and got it done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. They put covers over their shoes and had the new TV up and running in no time. I was even able to purchase a 4K HDMI stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad guys were AWESOME!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came and installed and hung our televisions were nothing short of awesome. The cleaned up after themselves and were good to explain what they were doing and how to operate the televisions after they were finished. I highly recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got my 80 in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was later than the window they originally quoted me the day before that's why only 4 stars. Once they got to my house they were pretty good. Installed my new tv and moved my older tv to another room. Clean, wore their masks and were happy to explain how to use the remote on the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came to our home were very professional and took the time to show us how to use our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier how this service went . They came when they said hook tv and sound bar on wall. Explain and set up both. Took away old set and trash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my 85” TV with wireless cable box and two gaming systems. Everything looked and operated perfectly when they were done. And, they were in and out again quickly. Thank you for another job well done, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job with installation. Highly recommend so you don't have to do it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job at installation answered the questions about the set up, provided an extra cable and surge protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to out up the Mount and tv was great. He helped with height and position of mount and was very neat and the tv is perfectly placed

    I would recommend this to a friend