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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 38,694 reviews
  • Rated 5 out of 5 stars

    The guys that installed my 82 inch TV did a great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my 82 inch TV did a great job they were very helpful they set up my stereo and all my control devices I was very angry with Best Buy and they changed my attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad mounted my 80 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team was awesome. They showed up on time and mounted my 80 inch tv with ease. I really thank you guys for your service. I would recommend the geek squad to anyone home. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service that Travis and his partner provided. They made the wiring behind our TV all invisible! And mounted our sound bar under the TV seamlessly. Very satisfied and would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard is a perfectionist! He doesn’t leave until everything is working as it should. He had to re-do some work that someone else had done and spent as much time as necessary to make it perfect. I highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad install and I am glad I did it tilts swivels and you can extend out at least a foot plus. I purchased a outdoor tv and tv bracket perfect fit for what I had the geek squad do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who mounted my TV was great. Very personable and friendly. He was quick to install and mount the TV. Even went out of his way to help me get the old one back. I was impressed he could mount the 86 by himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Mounted & Set Up New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great decision to buy this mount at an affordable price. The Geek Squad did all the work and they were outstanding in setting up my new TVand mounting it on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my televisions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Can’t enough! Both televisions were mounting perfectly and exactly where and how I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with installation but missing fire stick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very well and very happy with everything but we had a fire stick on the old TV that disappeared and when I called the person who installed it to find out where her put it I never received a call back. We would have liked it back for another TV!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    William J, Geek Squad Tech knows his electronics.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed our 82" Samsung QLED 4K UHD, HDR and Sound Bar System in our great room. He also came back a month later to calibrate the TV and it made a world of difference in picture quality and sound compared to factory default settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Perfect installation! Very helpful with installing apps on my TV and explaining how to use the remote control etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and knowledgeable. They were on-time and very helpful in showing me how to work my new tv and sound system. I highly recommend the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and friendly. The explained everything and cleaned up the little mess they made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. Wish the installer had left the instruction book so I would know how to use the TV better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the way to go for your big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I want to say that my installer was great and he got my TV up pretty quickly the day he came. The part that I didn't know when I paid for the mounting service was that Best Buy now outsources this service to 3rd party installers contracted through Best Buy. They're not actually "Geek Squad" people who come out to your house to do it anymore. Not that it really made a difference but it would have been good to know that up front before I started getting calls from people I didn't know trying to talk to me about my TV installation. At the end of the day the guy who did my install was great and he was very professional and courteous throughout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing project done swiftly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. The guys that came to my home were so respectful. They were friendly, generous, funny, and worked so casually and carefully to mount my new tv. He even swept up the little white styrofoam when they were done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job with installation. Highly recommend so you don't have to do it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Erin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech's that came were amazing. They did a PERFECT job. Explained how to use the TV and cleaned up everything. I would recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and great precision. They went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad east set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a few issues with scheduling but the set up itself was done quickly, quietly and have had zero issues from the TV and peripherals

    I would recommend this to a friend