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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 38,689 reviews
  • Rated 5 out of 5 stars

    Geek Squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They done an excellent job, best thing I done was have them install and set up. They were great very satisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time, polite, careful, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation, poor scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, competent, friendly service. The Geek Squad was a delight to work with. Thank you! (Not a comment on the individuals who came to our house, but the delivery scheduling process was quite frustrating. The first time they canceled because they didn't have 2 people. Then they give a 12 hour window, 7 am - 7 pm that is narrowed to a 4 hour window last minute. The scheduling system is difficult for individuals with busy work schedules who can't be available all day.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out… gave me great advice and mounted the TV just how I wanted. Had to pay extra to mount over the fireplace but it is what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark did an awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark installed our tv mount and tv. He did a great job. Was very polite, cleaned up the mess and it did not take him long at all. Highly recommend!! Thank you Mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my tv were friendly and respectful of my home. There was nothing to clean up when they left. They were wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV with perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big shout out for the Agent who came today for mounting the TV. He has great knowledge, pleasant personality and super helpful. Would love to have him visit again if any other problem arise. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting, Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came to my house was amazing. They got my TV installed and on the wall quickly and efficiently. They also taught me how to use the new Magic Remote that comes with LG TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were efficient and gave good information of how to set up and add different channels. They were neat and orderly when taking the tv down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount - Excellent Service - Timely Arrival

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install. The techs were courteous, sent a text prior to arrival, and on time. The install was completed in under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and the other team member did an excellent job. They took their time explaining how to operate the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 65” LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Installers were knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Speed Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't believe how fast they had my TV mounted up exactly where and how I wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good that we didn’t leave for lunch…

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received a call canceling the installation on the date of install. A few hours later the installers showed up anyway with our 65” tv laying on its side in a Honda Accord. Installation went okay, but the lead installer asked if we would dispose of the box. We declined, since that should be included with the installation service. Tipped anyway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and professional! I would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad cost to mount TV was very reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job mounting my TV. It looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted both TV's in record time. They were friendly and very efficient. They made sure I was satisfied with each wall mount location before they started. I am very please my Geek Squad Service and thanks to Best Buy for offering the Geek Squad service to the customers who need it. I buy all my electronics from Best Buy because they do offer the Geek Squad service and their Total Tech Plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional, knowledgeable, efficient, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to pay the extra fee for set up, The Geek Squad delivered and set up my new TV. AWESOME job. The guys were courteous and knowledgeable. They were able to answer all my questions about the new set-up and were willing and patient to walk me through any "new" items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon and his team did an excellent job probably only took about 20 minutes after I showed where I wanted set up they even installed a light system on the back of the tv very nice guys

    I would recommend this to a friend