Customer Ratings & Reviews

Austin is the best install person that we have ever had as Best Buy Total Tech members for years. He helped us to pick the correct mounting hardware, which is well made, and then he measured the wall for studs, did a perfect mounting, with assistance by Matthew. These two lads are a sterling example of skill sets needed to represent Geek Squad, and we appreciated the easy visit to "Git 'er Done !"

I had a few issues with scheduling but the set up itself was done quickly, quietly and have had zero issues from the TV and peripherals

Rhe installer was pokite, knowledgeable and wfficient

They did a nice job mounting the TV where I wanted it.

Two members of The geek squad came in a timely fashion and professionally installed my television. I definitely could not have done this without them, it ensured that my family enjoyed watching the TV a few days after purchase

Best thing I did three years ago was get total tech with Best Buy. They helped me throughout a hack by an ex friend and always there when stuff is not working.

I bought a Samsung TV for my wife's new home office and the installation service. I also had to pick up a new cable box for the room. I must commend the techs, Marty and Carlos, for surpassing my expectations. During the installation, they found that the cable company assigned the wrong box to my account. They were able to determine this when the TV failed to operate after the installation. They patiently communicated with the company and completed the installation. I thought I was going to have to arrange a service appointment with the cable company before we would be able to watch the new TV. My wife and I sincerely appreciated this since we were having guest that weekend. Best Buy is fortunate to have employees like Marty and Carlos who put the customer first. I just want to thank them for taking the extra steps to complete the installation so we had the TV available for our guests.

The TV was broken when it came out of the box. Geek Squad called me and came out same day with a new TV. Very impressed with the service. Met four different techs - they were all friendly!

The installer was super quick and knew exactly what he was doing, which gave me confidence that my large TV wouldn't be pulling out of the wall and falling. If you are trying to mount a large TV yourself with a friend, rethink that, and have Best Buy install!

Chion and Marcus made installation of our huge television look like child's play.

The tv was mounted and hung in no time flat. I like the tv having over fire place.

This is the 3rd tv we have used the Geek Squad services with. They do an excellent job, take the time to make sure you know how to use the product too. Will be using them again for my next tv.

Geek Squad service for installation and set up of Samsung 85" TV was very excellent. They were fast and efficient and knew exactly how to do every task required to make me happy. They made sure everything worked just the way I wanted. I was so pleased that I would certainly use them again.

We were totally impressed by the Geek Squad that installed our t.v. and surround sound equipment. They were professional and courteous. I highly recommend using the Geek Squad.

The technician came at the correct time, was very proficient in setting up our TV, and it was an enjoyable experience all together.

I think they did a good job, and they were fast doing it. Very professional!

Agents were very professional. Mounted tv and showed me how to use it.

Geek squad mounted the TV and made sure all devices connected to it worked correctly. They cleaned up the mess from the packaging as well. They were on time and called ahead to say they were en route. It was worth the cost to install.

the geek squad was very nice. Set up was quick for the wall mount and they got the tv all set up for us. Very professional.

The service was very professional, no mess behind everything clean and neat.