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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek installed 75” tv above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very friendly and done quickly. Took all the trash. You guys need people like this doing the installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed by the Geek squad so it was easy for me looks good on the wall. My advise is let the geek squad install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upsized TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and worked quickly while telling me what I needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beach Cabin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation crew began by asking to review my expectations for the service call. They listened and asked for added clarification as needed. After installing the new TV they reviewed operating systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install, on time and very professional staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected it to the cable box and an old dvd/vcr player I have. They set up the tv and made sure everything worked. They showed me how the remote worked and set up my tv with my wifi too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - bravo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely glad we hired the Geek Squad to properly install the wall mount and our new TV. No sense leaving this to chance. They showed up on time, did the work and were very professional. Bravo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest tv wall mount that you could ever buy. It’s awesome because it holds up to a 95 inch tv so if I want to upgrade in the future to a bigger tv I can without buying another stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Does it Right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert install! Finished the job quickly and cleaned up any mess made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Team did a great job installing my new TV and explaining things as they were going through the process. Also kept me informed of their arrival time and were very professional throughout the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best and fastest company around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service & Very professional & Dependable! I will be recommending for sure. Thank you again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took time to setup the TV and answered all the questions that I had for them and the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had some "just OK" installation experiences with Best Buy, but this last installation experience was just perfect. The installers showed up on time, were neat and tidy during the job and with the clean-up, and went the extra mile to make sure the installation was perfect. I had an existing mount that was being reused. Rather than just slapping the new TV on the existing mount as-is, they noticed that the location of mount would result in the new TV being a little too high as compared with the TV being replaced. They took their time, removed the mount, reinstalled it at the better height, tested it and then hung the new TV. Once the new TV was installed, they waited for the updates to finish, made sure it was working properly, showed me how to use it, then left. So, they could have been in and out in 15 minutes, but instead took an hour and a half to do the job right. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad team were fabulous! They were professional, efficient and friendly. I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD DID EXELLENT JOB INSTALLING OUR NEW TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BRANDON MASER AND CO-WORKER, JON, CAME EARLY [WHICH WAS A GREAT], TOOK DOWN THE OLD WALL MOUNTED DEFECTIVE TV AND INSTALLED OUR NEW TV. THEY DID A GREAT JOB AND DID IT IN A VERY TIMELY FASHION. I WAS EXTREMELY PLEASED!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid the extra money to have the BestBuy installation team come and install my son's new smart TV and full swivel mounting bracket and it was the best money spent. I didn't have to worry about getting someone to install it and they stand by their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fast and clean. Courteous and professional. Explained and guided me through the setup of the tv and suggestions for additional upgrades when I may need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and knowledgeable. My wife and I were very pleased with the quality of work plus advice we received when we had to choose a different size TV because of not enough space to fit the original size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ang knowledgeable service tech, well worth getting Geek Squad contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-Time / Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up to the house on time, with great care to protect my flooring and TV. Get it up right where I wanted it with no issues. Great piece of mind to know it is been mounted by pros, stable and secure.

    I would recommend this to a friend