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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 38,689 reviews
  • Rated 5 out of 5 stars

    Quick, Efficient and thorough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat and asked questions to assure the finished installation met our needs. Wrapped up the numerous wires so they did not dangle below the set. Made certain our streaming channels were signed into correctly and that we knew how to use the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Very skilled and knowledgeable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew quickly unpacked the 2 devices for mounting my large TV and the sound bar. It didn't take them long to mount the bracket and run the wiring. Setup the sound bar just as easily. In and out within an hour. Courteous, skilled and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation, again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've Geek Squad service for 17yrs and they have always delivered great service with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came early, quickly assessed the situation, and mounted the TV quickly and professionally. I think it took them only about 15 minutes, which was faster than it took me when I tried to mount my own TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Knows Their Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had my tv mounted so fast I was amazed. They even took all the packing from the tv and mount with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to complete their work order on time and had good knowledge on the same. Very good customer service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs showed up. One that I remember from a previous mounting. Very professional and got right to it on a Friday afternoon. Took my mount out of the box that I purchased from Amazon and assembled it and mounted my 65 in. Took about 30 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted and installed with existing wall mount with no problem. Only issue was trying to synch old soundbar without HDMI. Agent tried his best to find a code that would connect soundbar to TV but without success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV Sharp picture Very good sound I would recommend this t v to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting went well. Third party installer couldn't complete the install and mounting, but Geek Squad came back and installed everything correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was very nice. Set up was quick for the wall mount and they got the tv all set up for us. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came to my home knew exactly what to do. They asked me a couple of questions to understand my needs and then they went straight to work. They were quick and efficient. I am looking for other things around the house I can have them do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install looks great! Quick set up and the installer was very professional and knowledgeable with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had them out for multiple installs at this point and they even went out of their way to help me get some items that were out of stock at their location to make sure I had all my stuff set up in time for my house warming party! Much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed 75” tv above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very friendly and done quickly. Took all the trash. You guys need people like this doing the installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television. They did an jo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job Professional Neat worker.i wound recommend having Television mounted by Best Buy Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and Lamar did a fantastic job with the install and mounting of our TV, soundbar, and Nintendo Switch. The guys were quick, tidy, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love TV’s hung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time hung both my TV’s no problems, put them where I wanted them. The men were friendly, polite and professional. WORTH EVERY PENNY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy ROCKS with their Geek/TotalTech delivery, set up and support. We have been buying ALL of products from Best Buy for over 35 years AND we will never go anywhere else. We are here to stay. Best Buy is the ONLY store we will buy from forever! If you want quality, a store you can count on both with an excellent assortment of products and wonderful employees, BEST BUY is the store for you, too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new 50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed the TV were excellent. they were very neat, friendly and knowlegable.

    I would recommend this to a friend