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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installed Our Three T.V.s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks delivered my three T.V.s and installed them on three of our walls. They connected them to the internet and gave us instructions on how to use them. One did not work properly. We call them back. They brought a new T.V. and installed it the following day. It worked great. These guys know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deeperwallmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First group was OK. Helped me get it so Chrome display would Cast to TV. Second trip guy was totally great. He really knew his stuff and helped me get an HDMI connection between the TV and my computer so I could display my trip photos. First group didn't seem to have a solution for that. Had to have the second trip because the thin mount sold to me was too thin for the plug end to fit behind the TV into the wall outlet behind the TV. So, had to have second trip to remove the thin mount and replace with the deeper one. Also, even though I said I wanted the sound bar hung, the salesman did not sell me a mount for that so the second Geek did that. Cannot praise #2 enough although #1 was OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good jod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They men that mounted and set up my tv did a excellent job and were very professional and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount I had purchased would not have worked well for the installation site. The installation crew recommended another mount that they had available on the truck and installed it. They addressed all our concerns and were professional. We were happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U8K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast install. Good communication. Took away packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service was worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and setup service from The Geek Squad was super. They explained everything, got my input on how I wanted the settings, asked how we use the tv and streaming devices, and took care of everything from tying up the cords to carefully removing the old screen and packaging. Friendly, fun, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV mount on the outside wall, installed the TV in less than an hour. Great service and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service on Insrallation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Tech, delievered TV and installed bracket and TV. Answered all our questions & concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = GREAT WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team! The work was dine quickly! All boxes removed . The Techs made sure we were happy with the height /placements prior to finalizing. Wonderful experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expectations Exceeded!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician removed a recently purchased a 58 inch TV and installed a 65 inch TV. He was extremely professional knowledgeable and explained everything that I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys, do a great job, fast clean and always have the working answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad, your service was fantastic. the guys that hung my tv was professional and very knowledgeable. Only if we had the professionalism from employees in other retail stores like you have, life would be great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 85 in Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very informative and helpful. They had some challenges installing my 85 inch due to a bulkhead but they figured it out and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very inexpensive great for kitchen Tv Good picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFESSIONALS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed my 65inch LG tv were very professional. The tv was installed on my wall quickly with no issues. The guys cleaned up and took the time to show us how to use the tv and set everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super quick and very informative. They also gave me some tips about wall hanging tv mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen performed an excellent job installing the tv and were very open and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Guys!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to install our TVs were just amazing. They were extremely helpful and knowledgeable about the product, They did some kind of magic with the cords that was amazing. I would recommend this installation crew to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician's was great they had knowledge of the television i brought and they also installed them quick and easy very pleased i brought the geek squad account so I can count them for my installation needs Go Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in a timely fashion and was very professional. Mounted tv outside and made sure sound bar was working properly. Couldn't ask for a better job. Nate and Gil are awesome very knowledgeable about equipment.

    I would recommend this to a friend