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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    Everything went great. Very satisfied with install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon Hunter and his guys did a fantastic job mounting and connecting my new tv. They were very friendly and very professional. They worked very well together as a team and walked me through everything even the tricky remote. Thanks GS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad I signed up for this. Got home delivery and installation. Also, bought another TV and got same quality service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation, again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've Geek Squad service for 17yrs and they have always delivered great service with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the mounting of the tv. Dustin ensured that it was placed in the space that I requested. They showed up at the time they indicated and took care of the installation in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv over fireplace, installed new mounting system. Connected to cable system. Professional and knowledgeable- would request him specifically again if and when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Fast and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly much better than hiring someone random to do the job! They were quick friendly and cleaned up after themselves. Took measurements to make sure everything was exactly how I wanted ! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer came first!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional, on time and concerned about satisfying me the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new 50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed the TV were excellent. they were very neat, friendly and knowlegable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave GREAT service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees that installed the TV were professional and knew what they were doing. They installed the TV quickly and explained how it operated. GREAT service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job with their TV mount install. Also, were able to provide me a sufficient amount of information regarding having your TV mounted. Overall, I'd highly recommend to everyone. Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and techs were terrific. They were prompt, professional and great to work with. They really knew what to do and quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third TV installed and the service is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third tv I’ve had installed by geek squad and as long I purchase TVs from Best Buy I’ll have them mounted by geek squad. The crew who installed my 85” Samsung were on time. Explained everything to me and treated my apartment with respect. They took extra measures to make sure I was comfortable with them in my apartment while the covid-19 pandemic continues. They made sure I was happy with the placement and explained how to fully utilize the adjustable tv mount I purchased. They made sure to setup the tv and explain the remote and features of my new 85” Samsung television. They put everything back in its place when finished and were done in a very timely manner which I appreciated. Always satisfied with Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set up service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a terrific job mounting the items and setting up my streaming channels. They were very professional, friendly and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pleasant men had everything connected and the trash removed in a very short time. They were professional and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 65” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept me informed of arrival time, showed up on time, were efficient, professional, knowledgeable, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad to install a Frame TV in my office and 2 TV's in my house. I then called them back to move a TV to a different wall. GREAT Service every time. They took the time to hook up everything and to show my son and I how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nigel, the technician did an awesome job mounting our new tv on the wall, He was very professional and explained the directions on how to move the mount properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent polite and courteous. Installation did not take long and cleaned up area before leaving. He also took box and all packing materials tv came in. Agent hooked tv up to cable TV and showed us how to search and find channels/shows/apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with the Geek Squad for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great. Mounted 3 TVs and 2 sounders in quick order. The store did not sell me the correct mount for one of the TVs but they had it on the truck. They set up the TVs and all my streaming and made sure everything was good to go and I understood the remotes. They were professional and competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation crew. Quick and professional. It's obvious these people have done this a few times before. Thank you for a great delivery and installation experience!

    I would recommend this to a friend