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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 388 Showing 7,741-7,760 of 38,689 reviews
  • Rated 5 out of 5 stars

    Geek Squad did superjob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad was here on time and quickly mounted new 65" TV . Had another tv on the wall previously so mount was already on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed our TV were excellent. Very positive, helpful, provided good information about the TV and it's setup and how to use it. They even checked back twice to see if everything was ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Sean is the BEST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech, Sean, is an ASSET to the Best Buy's Geek Squad team!!! He was extremely professional, thorough, and installed our TV with such great care. This is my first time using Geek Squad and honestly it has been a wonderful experience. Sean is also very knowledgeable about TVs, its setup, and associated settings. We has multiple questions and he answered all of them in detail. Sean knows his stuff. I was pleasantly surprised he knew so much. He even followed up with us to make sure we are having a great experience with our TV and everything is working per our expectations. Simply put, Sean is the BEST, and I MEAN, THE BEST, technician we have come across!! Best Buy, you need to give Sean a raise!! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manada / Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ramon and Jesus from Manada installed my new TV. They were on time, friendly and very courteous. They were great in teaching me about my new smart tv and remote..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen arrived and installed my tv in a timely and pleasant manner. I have since relied on them to answer two questions for me and all the questions were answered promptly and to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall bracket and tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great. He was both professional and personable. Big thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great exactly what we needed and Geek squad technicians were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service window was 7 am to 1 pm. Geek squard arrived at 9:15 am. The two gentlemen were curtious, professional & knowledgeable. TV was hung and cleanup was done by 9:45. Very pleases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    done right great job, took two to make it done, very large tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service Team, very professional. Definitely will use again. Thank You !!! Best Buy and Geek Squad .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guys did awesome TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Guys installed my new TV on my existing stand & connected it perfectly to all my devices. They did an efficient & excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, showed up on time, completed the, cleaned up and were very cordial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works to perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad put up our mount for our new TV perfectly. What a relief in not having to do ourselves and knowing that it was done perfectly without a hitch! Thank you guys for your perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new TV mounted on the wall replacing an existing mount (new TV was larger than the old one). Crew showed up on time, did great work, cleaned up after themselves and were very customer centric in dealing with me. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge and precise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and his assistant were above and beyond. Knowledge, care, respectful and courteous. I wish all employees were of this caliber.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys are so knowlegible and they ask you and share their opinion on where they think it would be best stud wise. i have had three of these tv put in and have been very happy and would reccommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tv wall mounted,soundbar mounted right below and a small electronics shelf for Blu-ray player and Apple TV, they hid all the cables for a super clean look that exceeded my expectations! They were very friendly as well 10/10 would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents of Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were polite and efficient, asking questions so that I got my TV mounted exactly the way I wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad changed my tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was changed, the tv hooked up. Everything went smooth and the service was prompt, friendly and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always connected my new TV's but decided to let Best Buy do it this time and i am so glad i did. They delivered, unboxed, mounted, and connected the television, Receiver, DirecTV and Blu Ray and then showed me how to use everything. I would highly recommend!!!!

    I would recommend this to a friend