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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 388 Showing 7,741-7,760 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Guys were knowledgeable and good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV that provided free installation and delivery. Geek Squad guys were professional and represented Best Buy very well. Provided some very useful shortcuts for maneuvering around the menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did an awesome job. Communication was effective and the tv was set yp perfectly. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My home theater install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff and D'andre were the specialists assigned to do the install of my new tv and surround sound system. The work they did was really top notch and I was impressed with both their friendliness and problem solving for setting things up exactly how I wanted it. They both went above and beyond to ensure that my family will be enjoying our new set-up moving forward. I would happily recommend your services in the future and can't stress enough how much I appreciate the quality of work that these men did. I will be using best buy and geek squad for all of my electronics needs in the future thanks to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy ROCKS with their Geek/TotalTech delivery, set up and support. We have been buying ALL of products from Best Buy for over 35 years AND we will never go anywhere else. We are here to stay. Best Buy is the ONLY store we will buy from forever! If you want quality, a store you can count on both with an excellent assortment of products and wonderful employees, BEST BUY is the store for you, too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up was done in an expeditious manner. The operation and functions of the television were explained thoroughly. The two gentlemen that delivered my television set were kind, considerate, and respectful of my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent. They were extremely pleasant. They took the time to set it up and explain it to me. Definitely worth the setup fee! Highly recommend not doing it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very prompt, helpful, courteous, professional and friendly. Don't know that I could have asked for much more. This is the second time that I have purchased Geek Squad in-home services and I have absolutely no complaints about either time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Geeksquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The crew was very professional, they arrived on time, hanged two large TVs in no time, and cleaned up all workspaces after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed mount and hung my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, Wall mount was installed and TV placed etc. Tech mad sure everything worked as it should. Bodie did a great job, Thanks!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my new Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the agents did a phenomenal job mounting and setting up my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG HDTV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service and customer service. Good level of expertise and patience when asked questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worrh the money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toming. Quick service and they were clean and helpful when i had questions about the controler for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjustable TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adjustable TV mount was installed by the geek squat for free since I have Total tech. I’m using it for 65” TV but it can be used with TVs up to 84”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad cost to mount TV was very reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job mounting my TV. It looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install was outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient installation of wall mount. The technician really knew what he was doing! We appreciated his attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV efficiently

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris from the Geek squad was fantastic. Mounted the bracket installed the TV and explained the new remote. Super professional and extremely neat. Could not have provided better service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      A new television being mounted on the wall really transforms the room into a small theater. It is nice to know that the Geek Squad Agent was able to complete the work to standards, especially explaining the remote. That can often be one of the more confusing parts! We hope you are enjoying the new device, and we look forward to working with you again soon!

  • Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to have this done by the geek squad they are really good at what they do and very professional and also they are very good at what they do for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, Our tv was installed by two great installers. They were friendly and wore all the proper PPE. One even hooked up our Roku so that the wiring would not show. These installers deserve a raise and extra vacation days!!! JB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by Geek Squad. Efficient and pleasant in doing their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT GEEK SQUAD AGENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and his assistant came to my home to mount 2 tv's and connect all of my cables. They did an excellent job and were very professional and helpful with making sure that I was completely satisfied.

    I would recommend this to a friend