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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad FTW!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was amazing. Quality work done and the 2 techs were amazing. Friendly and fast. They walked me through the process and cleaned up afterward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They measure carefully, made sure to nail into the studs and placed the tv where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and informative also completed their task very quickly they also gave me tips on how and what i should clean my tv with really appreciate the 5 star service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Greek Experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience, always courteous…projects always well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my 65 inch Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was mounted quickly and efficiently by a professional team. All connections were properly made and I am very happy with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great mounting and hooking everything up, vert fast and cleaned up when done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very helpful and professional. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, showed up on time, completed the, cleaned up and were very cordial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have the Best Buy people set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not techie, so for us this service is a no brainer. I would never purchase anything the level and quality of my 65" TV without having Best Buy on hand to install it. We purchased our home 7 years ago, and Best Buy installed and hooked everything up. We had a surround sound system in the home we purchased, all the cables and wiring are all neatly bound together and out of sight behind the cabinetry. That could not have been more professional, but then they hooked up my computers, and printers, etc. They were here most of the day, but they got it all done, and we got the tutorials on how to work everything with the remotes before they left. I guarantee it's worth every penny. They were recently back in my home to install the upgraded TV and again walk us through everything. These people wear booties in your home and work in whispers to not intrude on you! They are skilled, polite, professional, and worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 75 tv to wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were excellent very professional and knowledgeable my 75 inch looks great on the wall very happy with my service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drew was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew mounted my TV and did a wonderful job. He made sure that everything was working properly. He was very polite and professional. He answered all of my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Craig was right on the ball in getting the TV set up. Very knowledgeable and professional. I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only the Geek Squad would have mounted my new 65 inch Samsung QLED on the wall for me. They are professional, well mannered, kind and took great care protecting my property. Not even a speck of dust or debris on the floor. I will use them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel were fast and efficient. All our questions were answered. Extremely nice people (and smart).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Wall mount & TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Were very professional. Worked quickly, took all packing & boxes, plus old TV. Job completed quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very informative and did a great job setting up the TV. Very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested a Geek Squad team's help to hang a 98" TV. What a professional job! Everything was done on schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to hire Geek Squad to install my 65" and 32" flat screens along with the Linksys Velop Router and couldn't have been more pleased. Mike from the Geek Squad was extremely knowledgeable and installed everything quickly and flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Holds The Weight!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV Mount ~ It holds the weight of my New 85” Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - Well Worth Having It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew that at my age, and knowledge of today's technology, that having the Geek Squad do my install was the only way to go. I used this service many years ago with another TV install and was very satisfied. This time, the guys arrived on time, and did a very professional install. They kept me informed every step of the way through it. They were honest about not needing the new wall mount purchased since I already was using a suitable wall mount for this new install. They made sure my 7.1 audio system connected correctly. They ensured my blue-ray player connected correctly. They showed me how to stream from the internet, and how to use my new voice remote control device. There was nothing they did not cover with me. Then they removed my old TV that was being replaced by his install. This is the service to have when getting a new TV.

    I would recommend this to a friend