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Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 392 Showing 7,821-7,840 of 38,690 reviews
  • Rated 5 out of 5 stars

    Good job — personable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a wonderful job mounting the TV to the wall & explaining how this new TV works. Fabulous service — highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly & efficiently. They arrived on time and cleaned up afterwards, They had all hardware required to compllet the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in our eighties. You were so helpful efficient and courteous. Our installation was upstairs...you people carried thenewTV up set it up and then carried the old "heavy" TV down the stairs. We are so pleased...thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad install and I am glad I did it tilts swivels and you can extend out at least a foot plus. I purchased a outdoor tv and tv bracket perfect fit for what I had the geek squad do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connect all my devices in less that 30 mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the way to go for your big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I want to say that my installer was great and he got my TV up pretty quickly the day he came. The part that I didn't know when I paid for the mounting service was that Best Buy now outsources this service to 3rd party installers contracted through Best Buy. They're not actually "Geek Squad" people who come out to your house to do it anymore. Not that it really made a difference but it would have been good to know that up front before I started getting calls from people I didn't know trying to talk to me about my TV installation. At the end of the day the guy who did my install was great and he was very professional and courteous throughout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Connect and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team showed up as scheduled and installed the Wall Mount. They explained what they were doing and completed the task by making sure everything was up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and techs were terrific. They were prompt, professional and great to work with. They really knew what to do and quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick & flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon arrived on time, and finished removal of old 85 inch Samsung & Installed 85 inch Sony in less than an hour. He did this all by himself. He was careful, courteous, and efficient. They should pay hime more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and sound system install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat, no wires. They connected the system to wifi and explained the setup as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I’d put the TV up but I’ve been busy and just wanted to get the bracket and TV up. Glad I used the Geek Squad. Kind, fast and knew all the ends and outs of hocking up and setting up the Samsung QLED Smart TV I purchased. No stress setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super impressed with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was broken when it came out of the box. Geek Squad called me and came out same day with a new TV. Very impressed with the service. Met four different techs - they were all friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted the tv and completed their task. It was discovered that the cable line was so old that Comcast came to do their job. All well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George and his boss did a great job installing my wall mount and tv. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team installed our new Samsung 75" ultra HD TV and new DVD player. They did a very neat and perfect installation of the TV. Connected and tested everything, and then spent 20 minutes showing us how to operate everything . Terrific and very personable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't do it yourself- hire these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The communication, service, and precautions taken by the delivery crew were all top notch. They were in and out in less than 40 minutes and did even more than we paid for. We are so happy with the level of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, great communication and a stellar job taking care of our investment. The install agents treated my wife with respect and took the care as if they were at their own homes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an outstanding job! I have very thin walls in my condo and they made a great sturdy mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek men did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that brought my 75in tv put it up and hooked everything up They were the best geek guys I have ever had So polite and very carful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with the installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the two gentlemen that installed the large Samson tv for us they were help full and answered all our questions so we felt at ease when they left

    I would recommend this to a friend