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Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 38,690 reviews
  • Rated 5 out of 5 stars

    My home theater install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff and D'andre were the specialists assigned to do the install of my new tv and surround sound system. The work they did was really top notch and I was impressed with both their friendliness and problem solving for setting things up exactly how I wanted it. They both went above and beyond to ensure that my family will be enjoying our new set-up moving forward. I would happily recommend your services in the future and can't stress enough how much I appreciate the quality of work that these men did. I will be using best buy and geek squad for all of my electronics needs in the future thanks to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave was WONDERFUL! Both the Geek guys were professional, friendly and very patient with us, as needed for digitally dim Seniors. They spent time making certain we could manage our equipment. They were GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV changeout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A thorough job well done. Previous tv was removed and new tv mounted properly on me stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents Steve and Robert are excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fine job putting my entertainment center together and mounting my tv on the wall. They connected all my devices too. They were quick, efficient, friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reuben Herrera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job setting up my tv and wall bracket. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Independent technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called me before arriving. Set up the TV on wall . The mount I had for my current TV didn't fit the new TV and to my regret I had to purchase a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Deeperwallmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First group was OK. Helped me get it so Chrome display would Cast to TV. Second trip guy was totally great. He really knew his stuff and helped me get an HDMI connection between the TV and my computer so I could display my trip photos. First group didn't seem to have a solution for that. Had to have the second trip because the thin mount sold to me was too thin for the plug end to fit behind the TV into the wall outlet behind the TV. So, had to have second trip to remove the thin mount and replace with the deeper one. Also, even though I said I wanted the sound bar hung, the salesman did not sell me a mount for that so the second Geek did that. Cannot praise #2 enough although #1 was OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMEND USING THE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly and electronic knowledgeable and had my old tv down and the new one up and running in less than an hour! They even took the old tv with them to recycle. I will use them again! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two technicians and they mounted my TV, kept the wiring low visibility and tied in my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very courteous and mounted the tv without difficulty. We have had problems with our Harmony remote and they are supposed to return to replace that device. It is just taking a bit longer than we hoped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket and sound bar installation went great. The Geek Squad person was very professional and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system, should've gotten an electrician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice system, and the technicians who came were really friendly and considerate - cleaned up after themselves. My only negative is it doesn't obviate cables showing down near the floor, just from the TV to the floor. I misunderstood and instead should have had an electrician mount a box where I wanted this to land

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and on time. I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth process working with Geek Squad to remove and Mount my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and efficientl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were very professional and did everything possible to satisfy my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the most pleasant experience ever. BB has the best Geek Squad. Brody and Will were so good together. Work very well together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as usual. Moved my tv from one floor to another and mounted it on a new wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done very professionally and efficiently. They gave me a thorough explanation of how it worked. Friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks mount 75" Frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were on time, proficient, and courteous. Cleaed up after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful installation. I am a bio-medical equipment tech by trade and can appreciate a high quality installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was amazing. Quality work done and the 2 techs were amazing. Friendly and fast. They walked me through the process and cleaned up afterward.

    I would recommend this to a friend