4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad were very knowledgeable!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV that I bought to the height that I prefer. They were also knowledgeable with the electronics that they are installing. They customer service were on point. I will definitely use their service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time with covers for his shoes. I was very impressed by this alone. He was knowledgeable, asked me questions regarding tv mount position/location. First time using this service. Will definitely use it again.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Love how quick the installs go

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Fast install, nice guys. One of them was a little unprofessional but seemed newer so no big deal. I wish they set up everything for me like usual but ig I can’t complain too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad will do it right!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Zack really did an outstanding job mounting my television. He arrived as scheduled and I felt confident everything would be alright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV with no issues and verified that the TV was at the level we needed. Helped with making sure the power cord coming from the Wall would work with the TV as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, very professional, knowledgeable in explaining the working of my new Samsung 4K TV. They were very fast in the installation, approximately less then an hours time, were I would have spend hours to make sure I was doing it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted it to my specifications and then moved it 4 inches when I changed my mind without any complaint. Picture quality is best I've ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work performed professionally and on time. They cleaned up after the installation. We have used Geek Squad and have been pleased with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & mount install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 young agents came To delivered the TV and mount. Put it up very neat and professional!! Excellent work and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were knowledgeable and personable setting up the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed everything and were very nice and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician's mounting and installed everything with professionalism and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv mount and soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, on time and very efficient. Also explained how the system works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and installed Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very courteous and efficient. He took down old tv mounted new one and set up my streaming services and surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in and out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in, did their thing. took the packing trash with them. knew their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to set up my new 55 inch tv with a wall mount. They did a professional job in a short period of time. I was satisfied with their service and would recommend them. They followed up with a good cleanup of the open box and the opened accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, clean , competent installation. Great clean up and instruction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grateful for the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek squad service they offer. They are always helpful and can install all electronic items we purchase. They deliver it and set it up for us and that’s awesome. !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very impressed with our Geek Squad technician. Very professional and knowledgeable about setup and programming the TV. Took extra time to answer all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our installer Art and his assistant were just wonderful. They had a minor adjustment to do after the fact, and Art came back to our home a few days later. He said everything up and now it’s working perfectly.

    I would recommend this to a friend