4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installation tech.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mat is a brilliant and a very experienced tech. Knew how to succeed with obstacles that he faced. Professional and wonderful attitude. NOTHING WAS A PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tee did a great job. I would highly recommend using Geek Squad for installation of a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV changeout

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A thorough job well done. Previous tv was removed and new tv mounted properly on me stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad get the job done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service. Brought TV to second floor unpacked and setup. Took packaging and old TV with them when they left. Service with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest value with any Best Buy home purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting these large TV's can be a little tricky. My installation proved to have a few unique issues. However, the Geek Squad guys made my install a flawless near perfect installation. Everything looks great and functions perfectly. The various other electronics in my home were all added and synchronized to function perfectly also. One unexpected thing with my installation was my Geek Squad crew's sanitizing and doing everything possible to keep me, my home, my electronics. as well as themselves sanitized and as safe as possible. Their obvious trained and practiced techniques left me with no concern or fear of spreading of COVID-19! Hats off to Best Buy and my local Best Buy store for having my crew on their staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but great service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time to mount TV and had some good suggestions about placement. They got everything connected and cleaned up after themselves. It’s a great service but I think it is too expensive for 30 minutes of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we’re very knowledgeable and pleasant to work with !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Greatest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as usual. Moved my tv from one floor to another and mounted it on a new wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were excellent!! Took care of the mounting and showed the features of the TV and the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came by at the expected time, presented me with any options regarding where they could mount my tv. They also programmed the tv, removed all packaging and left me with a very professional looking job. Thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and professional install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed 2- 65 inch t.v.'s and one 75 inch t.v in less than one hour...one install was on a brick wall. they left the room cleaner then when they came in. they programmed all the remotes and set up all the t.v formats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came out to set up my tv was very professional and knowledgeable. I should me how to used the features on the tv. He was very patient and he made sure I was satisfied with everything before he left. I beleved his name was Landon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend the geek squad to do your installation. Awesome team, polite, courteous, helpful, and resourceful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to use my existing TV mount and installed the new TV and set up all the connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of guys arrived on time, extremely pleasant, and quick and easy install. Highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and knowledgeable installers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time. I was called the day before to make sure the appointment was still on. They knew what they were doing explained everything that they did and were very patient with someone who didn’t know anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guys were quick and efficient, mounted the TV no problem and were nice people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent removed the old TV and using the using the existing mount mounted the new TV on the wall with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Experts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to set up my new TV were outstanding- one male, one female- sorry I don't remember their names. They came at the time promised, set up my TV easily and very carefully, and connected my cable and DVD player, and showed me how to work things that were new making sure they answered all my questions. They removed my old TV for recycling and took out all trash. I didn't have to do anything! They were the nicest and the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service I've had!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have went any better! I finally spent the money and had them mount my tv. They were very professional, educated, and worked in a timely manner. I couldn't be more happier with the experience!

    I would recommend this to a friend