Customer Ratings & Reviews

Our geek squad install tech arrived on time and was very professional. When mounting our TV he took into consideration how it would be sitting in different spots and with possible glare from the sunlight. I would highly recommend!

The team assigned to us was awesome, very helpful with setting up our new TV and very knowledgeable with the product.

This geek squad service was great they came in hung a 75 in tv on a swivel mount. Nade sure i like the spot. They were fast, efficient, clean and friendly definitely recommend them

It was a pleasure on tine neat professional showed us how to use it would use them again .

Fernando was really helpful in scheduling our appointment. Found a time slot that worked for us & set the tone for project success. Johnathan & Nathan were true pros for the outdoor soundbar installation project. Nathan was extraordinary. He & Charles installed our Peerless 65” outdoor TV last month & it looks & works fantastic! Just a wonderful TV for our screened in porch. For the soundbar, Nathan demonstrated great initiative by coordinating with Johnathan for installation since he was already familiar with our TV installation. Can’t say enough good about Nathan! TV with with Peerless soundbar create a great movie & sports experience!

The Geek Squad team from the Gurnee, IL store was great. They were very cheerful, had a great attitude and were very knowledgeable. They arrived on time, worked fast and set up everything as expected.

These guys were the best, professional, fast, and very nice. They went above and beyond

We purchased our new 43" Sony TV and Kanto tabletop TV stand at Best Buy in no small part because we had read and heard that Best Buy's service is the best, and we're here to say it's true. The amazing team of Irelis and Joban did everything for us: deliver our new TV, open and assemble our Kanto stand which had been delivered separately, mount the TV, get us connected, and make sure we understood and could operate our new system before they left. They were terrific: prompt, professional, efficient, patient, courteous, pleasant, good-humored and just a total joy to have in our homes. We can't praise them highly enough. We were very, very impressed.

Team was fantastic. We would be happy to have either of those two guys do anything in our home.

Andrew installed the TV carefully and perfectly. He is very knowledgeable and friendly.

Really nice tv the picture is great but you do need to subscribe ti get a picture you would use Tv itself is really nice we have directv stream and the picture is awesome

I was very happy with the installation and set up of my tv. I would definitely recommend the Geek Squad. In particular. Wyatt was very knowledgeable, helpful and patient!

Th e two men who mounted the tv for me were excellent; arrived right on time at the earliest portion of the time frame. They were personable and very efficient; did a great clean up after drilling the walls for the wires, etc. Very pleased.

Very nice guys installing the mount and tv. I would highly recommend best buy to a lot of people.

The agent were very professional and did everything possible to satisfy my needs.

On time appointment. Very personal delivery and setup. They even moved heavy furniture back in place.

They did an excellent job setting up my tv and wall bracket. Very professional

The Geek Squad members, Joseph and Rob were actually superb and got the entire system to work better than ever. Exceptionally polite and courteous.

I absolutely appreciate the two Geek Squad members that came out. They were very considered of your home. They were professional and very knowledgeable.

Excellent customer service, punctuality, skills, and expertise when they dismounted and then re-mounted our rather large TV as we just moved. Explained and demonstrated everything. Highly recommend!