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Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 38,690 reviews
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service - Came in setup Tv Made sure everything was setup as we requested Answered All Questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time using the geek squad they were punctual, they mounted my 65 inch TV on my wall, it was an excellent job, l would definitely use them again, and would recommend them to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an outstanding job of mounting and connecting my TV to all my devices. They were professional, p[olite and very knowledgeable. I would highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men were very good at what they do, they were in and out in record time great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technicians did a fantastic job doing my install. Everything is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my wall mount and the tv. They completed the work quickly and set up the tv and showed us how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent removed the old TV and using the using the existing mount mounted the new TV on the wall with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially had a hiccup with scheduling as I was told one date and the subcontractor didn’t show but after rescheduling, everything worked itself out. Amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus and Landon did a great job installing our TV and sound system. They were knowledgable, professional and a pleasure to have in our home. You are fortunate to have them on your squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a great finish to otherwise solid setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great but suggested that their might be an issue with the main HDMI cable to the TV. This has not yet been an issue but since this is a separate and vital part to the TV, I probably would have leaned towards replacing it if the tech installing my 65" TV had a concern about it. Kind of like the mechanic for your car mentioning that the "car may not start every time but you seem to be good to go now". I trust that if I do have issues down the road the Geek Squad will stand by their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went great. Very satisfied with install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon Hunter and his guys did a fantastic job mounting and connecting my new tv. They were very friendly and very professional. They worked very well together as a team and walked me through everything even the tricky remote. Thanks GS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians took great care and spent a great deal of time to mount the tv properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dining room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ladies were professional and courtesy and helped me vision where i want tv mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting servers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned with not mounting my new TV correctly. I’v heard tales of TV’s falling and ruined walls, so I decided to go with the Geek Squad. I was not disappointed. Very professional, answered all of our questions, and was finished in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT GEEK SQUAD AGENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and his assistant came to my home to mount 2 tv's and connect all of my cables. They did an excellent job and were very professional and helpful with making sure that I was completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very proficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech kept us up-dated on arrival time. He had everything he needed and installed the TV. He was very neat, asked if we had any questions and wished us a good day. Very professional and proficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time appointment. Very personal delivery and setup. They even moved heavy furniture back in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount I had purchased would not have worked well for the installation site. The installation crew recommended another mount that they had available on the truck and installed it. They addressed all our concerns and were professional. We were happy with their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad good-3rd party bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. I had one installed by total tech and it went smoothly. Got a second one for another room. A third party came & they were terrible, he said he couldn’t mount the tv so I had to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were both professional and friendly! Did a great job setting everything up. Very patient with me in explaining operation. Great crew!

    I would recommend this to a friend