Customer Ratings & Reviews

The agents were prompt, efficient, knew their stuff, and took time to explain and answer any questions. They called before and after the installation and made sure we were satisfied.

Techs were very professional and knowledgeable. They completed the job in a timely manner.

The Geek Squad installers unboxed and removed old tv from mount. And installed new one and programmed everything.

TV was installed by Geek Squad team. Team was friendly and worked well together safely. Installation went well.

Best Buy's local installer; Aaron, has done an excellent job in our home with all installs of our televisions, speakers, etc. His attention to detail and work ethic is a plus for Best Buy!

The Geek squad came into my home. Done what they had to do so professional. And they were very friendly. They wore face masks the whole time they were there. I would definitely want the same crew they sent me

Geek Squad staff arrived on time, were polite and confirmed what and where TV was to be mounted before starting installation. Staff were proficient and Installation was done quickly

Geeks were on time, proficient, and courteous. Cleaed up after installation.

Total tech support is worthy it people. You get TV installations and other benefits. You must have this service. You save a ton of money as well. The professional work that Geek Squad does makes it worth the additional purchase.

had a tv and bluray w/ speaker system from best buy that I setup myself several years ago, for the past several years, could never get the audio lined up with dvd or bluray movies. When I upgraded another tv setup w/ best buy, I got offered the Geek Squad installation services, best money (and modest charge at that) I spent out of the whole purchase was having them come restore the connections on the older system, they found where a wire had broke on one of the speaker connections, and - tidy'd up the entire cable connections into a very respectable and more functional audio / video experience. So happy with the results, very pleased with Best Buy and Geek Squad. They sent two guys out and they were very polite, professional and expedient. Thumbs Up all the way!!!

the two installers surveyed the space and facilities carefully then went about their work rapidly and effectively. they encountered a few unforeseen problems, but worked around them skillfully and left the finished installation quite neat.

The Geek Squad techs were very professional and on time however there were considerable issues connecting to my various components. Two separate trips were required to complete the work.

Great service. Arrived as scheduled even though the weather wasn't the best. Steven shared a great deal of information to assist us in operations. We would request Steven on future Geek Squad purchases.

Jonathan and his associate was great. At time my t.v. mount had not arrive before my scheduled appointment they had an extra on with them. But right before they hung there's mind had arrived.

geek squad did a excellent job setting up new TV and installing wall mount. Our geek help explain all the functions and how to use them.

The Geek Squad did a great job mounting my TV. They taped the area the TV would hang, to make sure we were happy. Then verified everything was working with the devices attached to it. It looks great and I am grateful for their service.

The Geek Squad was professional & efficient & placed my tv on the wall perfectly!

The geek squad mounted it above our fireplace-it looks great and works great and was a wonderful surprise for my husband from his kids

Geek Squad is perfection. The tv they set up for us is centered and level. They measured to total perfection. They were quick and cleaned up before they left. Amazing how the crew worked so good together!

just got the 55 inch samsung -The Terrace_ partial sun TV fro lanai. excellent picture for outside viewing. Geek squad was great during the install.