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Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 38,690 reviews
  • Rated 5 out of 5 stars

    Fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient. I was lost part of the time in the details, but I worked out the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent In-Home Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were there on time, mounted the tv - went the extra mile to make sure it was a professional job - it looks great and they even cleaned up after themselves. They were very nice and I would very much recommend them for any install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount tv bracket I ordered was perfect! My tv is mounted on bracket safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation. Team was on time, courteous. Walked us through operation and left when all systems were operational. Same Team installed TV, sound system. Appreciated having same expertise return for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 65” TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very courteous, answered all my questions and cleaned up. They made everything was fully operational and I was comfortable before they left and how to get a hold of them if I had any issues later. Very pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very fast installing my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and any other components needed, with precision and high skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys set-up the TV and connected it to our cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent mounted my TV and connected it to all of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to all of my devices. He was efficient, professional, it did the job quickly. Thank you for such great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Hanger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad serviceman hung my television, he did a fantastic job was clean and did it in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional. Right on time and did a excellent Job remounting my TV. Made sure I was satisfied before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick even mounting onto a concrete wall. The agents were very clean and practiced good covid protocols. After installation everything was connected as needed and agent provided good directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend the geek squad to do your installation. Awesome team, polite, courteous, helpful, and resourceful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’ll done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, hard/fast working, neat and everything done perfectly! Very pleased with all aspects of the installation process!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy I purchased this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased "Total Tech Support" from Best Buy for a new home and it has paid for itself over and over again. The products are best in class and price and the install perfect, no regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job mounting the TV and making all of the connections. They were friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, Our tv was installed by two great installers. They were friendly and wore all the proper PPE. One even hooked up our Roku so that the wiring would not show. These installers deserve a raise and extra vacation days!!! JB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin was excellent installer and explained well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was our geek squad technician. I had read bad reviews about the Morehead city Best Buy. I live in Raleigh but have a second home in Atlantic Beach. I was extremely pleased with the in-store service helping select my television, Chris assistant manager helped me. My install by Justin geek squad was excellent!!! Fast, efficient, and explained functions on both TVs installed. I bought the wrong wall mount for one of the televisions and Justin had a better one on the truck. Justin also recommended and set up eero mesh network for my existing Internet and got that functioning better. He recommended the best Roku streaming device for a third older television that I went back to the store and purchased. I could not be happier with my service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing my tv above my fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works as advertised, the guys did a great job on the installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I had them, reather than doing this myself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job hocking up my Tv. But when it came to hooking up my receiver. They did it really fast and although they ask me if I had any questions, I didn't really know what to ask. After they left I had to figure out how to program other stuff myself. But overall they did ok.

    I would recommend this to a friend