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Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 38,690 reviews
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by the Geek Squad was quick and efficient. The team members were knowledgeable and personable. Very pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very amiable and professional. Got the job finished very quickly. Overall very happy with this crew. Stayed and made sure the TV was working the way I wanted it to work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices and showed me how to work it properly. Great group

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always will get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always impressed! They are so professional, come on time, and I don’t know if I’m allowed to say this but they do more than I asked. As in helping me set things up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel were on time, very personable and friendly and quickly and efficiently installed the tv. Couldn't be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install by Geeks Strongly recommended as long as Geeks come to do job. Do not recommend 3rd party folks because they had no clue what they were going to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians had to dismount our old flat screen TV from its place on the TV stand and mount up the new one. All done without a hitch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted our TV and connected all devices and patiently reviewed how to operate the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had excellent service as always. Tech did a great job installing my tv mount and tv on it. I have steel studs and he had no problems getting thru them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 young agents came To delivered the TV and mount. Put it up very neat and professional!! Excellent work and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team assigned to us was awesome, very helpful with setting up our new TV and very knowledgeable with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Did not take long to set my LG tv up and explain the the operation functions .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job from skilled techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous as I had a non-standard installation, but the techs did a great job. Very respectful of my property too. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was knowledgable and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hayden did a fabulous job. Polite. Responsive. Fast. He trained me well and showed off all the features. Tanner assisted and was equally helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV efficiently

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris from the Geek squad was fantastic. Mounted the bracket installed the TV and explained the new remote. Super professional and extremely neat. Could not have provided better service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      A new television being mounted on the wall really transforms the room into a small theater. It is nice to know that the Geek Squad Agent was able to complete the work to standards, especially explaining the remote. That can often be one of the more confusing parts! We hope you are enjoying the new device, and we look forward to working with you again soon!

  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very prompt, helpful, courteous, professional and friendly. Don't know that I could have asked for much more. This is the second time that I have purchased Geek Squad in-home services and I have absolutely no complaints about either time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service for Geek squad! They were very helpful, timely, and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted mine did a fantastic job. Couldn't ask for a better couple of guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a difficult installation and they worked hard to get it right, BUT too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Set up and mounted my outdoor tv. Great service and quality install.

    I would recommend this to a friend