Customer Ratings & Reviews

Geek Squad Came hung tv with care. Took the mess! In 30 minutes or less. Executed excellently!

The crew was prompt, prepared, knowledgeable, thorough, and attentive to detail and to the customer. Can’t say enough good about them.

THERE WAS A GREAT DEAL OF PACKING MATERIAL AND PARTS AND PIECES, BUT THIS GEEK SQUAD TEAM ASSEMBLED EVERYTHING IN A FIRST-RATE FASHION AND CLEANED UP BETTER THAN I EXPECTED!

Jacob did an excellent job installing into a concrete wall. Wore bootie’s every time he came in. Cleaned up and answered all of our questions. I would highly recommend him.

It was clean installation after moving from family room

Mounted new tv on my articulating mount, moved old tv to new wall mount in master bed room, all great, clean, and professional. New lg tv quit after 8 hours use, Best Buy was very fast and installed new replacement. HAPPY CAMPER!

Geek Squad members were professional and quickly installed my TV. They explained some of the functions and I felt ready to use my new TV.

The agents mounted t.v Gave advice were curteous and careful with flooring and walls as t.v. was being moved geek squad showed us how to use our sonos sound bar as well with this t.v.

The geek squad agents were extremely helpful in setting up and mounting the TVs. Even offered to come back for any thing that I needed.

The installers were great, knowledgeable and very help with setting up the Samsung Frame TV.

The installers were great and knowledgeable of the products we purchased. They installed, configured and took the time to explain the new tv and sound bar system to us

Very easy to use. Very reasonable to purchase! Give it a try. Sure you will be happy.

The gentleman who installed and mounted my TV was fantastic. He took his time to go over each step he made, he set everything back up and made sure we knew what to do. Would certainly use him again. Please thank him for me.

The Geek Squad has been excellent every time they have delivered my TV's and mounting brackets - very professional and helpful in learning how to operate the TV

Great job! Installers were very professional did an awesome job. Very clean and neat. Came on time very courteous - very happy with installation

Agents came in with the Tv and all the stuff we ordered. Hooked it all up and explained everything. Had to come back and fix a wire and a setting but not a problem. They were very knowledgeable, timely and mannerly.

The agent uninstalled the defective TV and reinstalled it perfectly! Third time is the charm!

The geek squad guys arrived earlier than planned! Installing was a breeze, and I forgot to order a mount but luckily they had extras. They made several great recommendations for accessories and protection plans.

The wall mount tv bracket I ordered was perfect! My tv is mounted on bracket safely.

The guys who mounted my TV were personable and tried to and tried to help I had just moved and I requested that all my devices be linked. All they had to do was mount the back part of the mount on the wall because the other part of the mount was still attached to the TV. It took them about 30 minutes and I was charged $200 and I am a Total Tech member. The previous TV was still under warranty and fortunately they saw the line in the TV and scheduled it for repair. When the gentleman came to mount the new TV. He was able to sync the devices in 15 minutes. He discovered that these two old ladies were using the wrong password. Mind you, I was charged $80. Why? I thought they provided total tech members with technical support. They solved the simple password problem and we were good to go. Really! Eighty dollars? So many things occurred on my total tech membership. I just bought a new laptop in September and have yet to receive the case I purchased but was not in stock. I used to love Geek Squad but I was never charged an arm and a leg for services and they yet we know longer her good service. I understand the associates are not to blame, corporate it. They changed total Tech much to the dismay of it customers because it simply did not matter what they thought. Corporations must make all the money and I must pay for them. I am so utterly disappointed!