Customer Ratings & Reviews

Two things I was disappointed with the installation. The first is that the installation technicians took my packaging box with them after I asked them not to. They initially put the box behind my sofa and when they left I didn’t notice that they took it with them. I really wanted it for future transportation purposes. The second issue was that the technicians didn’t start the mounting screws by hand before they used an impact drill to speed the tightening of the screws, which I question if using an impact drill is a good idea. Hopefully, when I upgrade this product in the future the screws and internal nuts aren’t cross threaded. My trust and excitement disengaged my reasoning and responsibility.

Very knowledgeable! Helpful and polite. Great at their jobs and explaining the setup process and the operation of the new tv

On time. Quick. Did exactly what I hoped and asked for. Connect, set up, and works. Removed the box and packing material. And a short conversation about old movies!

The installers were great, knowledgeable and very help with setting up the Samsung Frame TV.

Geek Squad Came hung tv with care. Took the mess! In 30 minutes or less. Executed excellently!

The agents mounted my tv to an existing mounting device without any problems.

I thought the guys did a very good job mounting my tv and sound bar over my fireplace. They were very nice and accommodating.

These guys are awesome. This is the second time they have come to my house. With service like this, i won't go anywhere else.

Bravo Geek Squad! You guys are the best and THANK YOU! I'm loving my 65 inch mounted on my living room wall.

The installers were very informative on my purchases.. Thank you for the cleanliness of the installation. From the drilling of the holes to the wearing the house boots in my place.. GREAT JOB GENTLEMEN..

The techs were incredibly nice to my very old parents, and even got rave reviews from my engineer father for the quality and care of the installation!!

The Geek Squad installers unboxed and removed old tv from mount. And installed new one and programmed everything.

TV was installed by Geek Squad team. Team was friendly and worked well together safely. Installation went well.

The agents figured out how to use my current wall mount. They were wonderful!

Best Buy installed the mount and tv quick and easy. I had a great experience and would hire them to install again.

Great service and extremely knowledgeable! Very professional as well!

agents did a great job they put up the tv perfectly and were very nice

The agent uninstalled the defective TV and reinstalled it perfectly! Third time is the charm!

Professionally installed and assistance in setting up existing system.

The crew mounted my TV and connected all my components up showed how they operated