Customer Ratings & Reviews

The Best Buy Geek Squad installer was excellent!! Took the time after installation to explain many features of our new TV. I highly recommend purchasing the Total Tech Support.

We are completely satisfied with the install and set up for our tv. Very professional and eager to get everything just right. These guys know what they are doing. They made sure we knew how everything worked since this was our first Smart Tv. SONY XBR65X900E

the agents worked well together and explained their safety protocols well. They installed 2 tvs, inwall power sources and sound bars. I will use geek squad again.

Tech person readily mounted the LG 48" TV on existing brackets and set it up to work with Internet. Reception and picture quality is great.

The guys were great but suggested that their might be an issue with the main HDMI cable to the TV. This has not yet been an issue but since this is a separate and vital part to the TV, I probably would have leaned towards replacing it if the tech installing my 65" TV had a concern about it. Kind of like the mechanic for your car mentioning that the "car may not start every time but you seem to be good to go now". I trust that if I do have issues down the road the Geek Squad will stand by their work.

Geek Squad got the new TV up and running. Installed on wall above fireplace. Charged extra for that, I got the charge refunded because I had already purchased the Geek Squad service package. Should not have had to do that in the first place.

The agents connected all my devices and showed me how to work it properly. Great group

Ren is a great technician! 2nd time in 2 1/2 years that I have been fortunate to have him perform the installations. Always does professional and meticulously work , that I greatly appreciate.

The service men were quick and very helpful in our TV installation.

Professional personnel and willing to help and assist..., Plus + made it look simple!!

The agents mounted my TV and installed it quickly and connected to all my devices. I am so satisfied with their work specially with Pedro Matos, 10-star technician, who did the service. He deserves to be given lots of work!

They showed up right on time and took care of everything quick and easy. Everything looks great and works perfect!

The agents were very quick, knowledgeable, and courteous. I'm very happy with the results and I plan on using geek squad again for TV mounting in the future.

The installers who showed up did a great job! They were courteous, knowledgeable and had the TV mounted in very little time. They made sure the tv was positioned to my liking ...overall very good experience.

Got the service for my sister In law and they did an amazing job! I believe it was a third party though…but they knew what they were doing!

Oh my heck, the Geek squad! What a team of patient, knowledgeable, and helpful professionals. They did an expert job with the wall installation, and then stayed to help me with set-up, using features of the remote, and accessing my favorite channels. I am so grateful for their time!

Quick and easy. Set up and mounted my outdoor tv. Great service and quality install.

I was beyond impressed with my installation. The two members who installed my mount made a minor mistake and when they realized they went above and beyond to correct it. I am very impressed and highly recommend them to install any TV mount.

Anybody that will come to Richland and actually perform a service is alright with me. We appreciate ya’ll out here in the Boonies.

Brandon and Tre were very professional and provided excellent customer service when mounting my TVs.