Customer Ratings & Reviews

great people and excellent customer service. easy install

The Geek Squad agents David and Kenny were great. These guys installed my mom's TV and she loves it. Each time they come out they ask how my mom is doing and tell me to tell her hello! great service and customer service!

I believe his name was Josh. He was extremely professional and knowledgeable. Also, had some great suggestions for some other tech issues that I have. Some of the best in home service I've gotten.

The guys were great! Mounted the TV in record time!

Had a great experience with The Geek They arrived on time and did a great job hanging the TV They were sensitive to our home Came in with shoe covers and cleaned up after themselves Very professional

Completely satisfied with the professionalism of the two geek squad personnel. Knowledgeable, Friendly, and quick.

The agents took care of complete installation along with providing us with instructions.

The agents did a good job and were friendly and quick to get the installation done.

Fantastic service. Brought TV to second floor unpacked and setup. Took packaging and old TV with them when they left. Service with a smile.

The guys who mounted my TV were personable and tried to and tried to help I had just moved and I requested that all my devices be linked. All they had to do was mount the back part of the mount on the wall because the other part of the mount was still attached to the TV. It took them about 30 minutes and I was charged $200 and I am a Total Tech member. The previous TV was still under warranty and fortunately they saw the line in the TV and scheduled it for repair. When the gentleman came to mount the new TV. He was able to sync the devices in 15 minutes. He discovered that these two old ladies were using the wrong password. Mind you, I was charged $80. Why? I thought they provided total tech members with technical support. They solved the simple password problem and we were good to go. Really! Eighty dollars? So many things occurred on my total tech membership. I just bought a new laptop in September and have yet to receive the case I purchased but was not in stock. I used to love Geek Squad but I was never charged an arm and a leg for services and they yet we know longer her good service. I understand the associates are not to blame, corporate it. They changed total Tech much to the dismay of it customers because it simply did not matter what they thought. Corporations must make all the money and I must pay for them. I am so utterly disappointed!

Work performed professionally and on time. They cleaned up after the installation. We have used Geek Squad and have been pleased with their work.

This mount went up so quickly and easily. It has been perfect. The Geek Squad makes it look so easy!

Excellent, efficient, and knowledgeable. They knew exactly what needed to be done and they cleaned up after themselves. Oh, yeah, the wall mount is perfect!

The installation went smooth and the techs clean up after all work was completed, they were excellent and very professional.

mounting for TCL went well techs were professional and quick and took time to show me how to operate new TV

The Geek Squad Zack really did an outstanding job mounting my television. He arrived as scheduled and I felt confident everything would be alright.

They were excellent, very helpful and kind. Could not mount my living room tv too big for the wall. They did my bedroom one.

The mount for the TV works great. The guys installed it in no time. Great team to work with.

These guys were the best. Careful, respectful, knowledgeable. They made sure we knew how to use the TV before they even thought of leaving. Two of your finest, thank you.

It was an easy hookup, but the guys were very helpful with using the tv, helped me find where my password for my google network device might be in its settings, etc. It felt like my neighbor came over to help me out.