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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 38,694 reviews
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done! Geek Squad hung my tv and hid the wires behind the wall. No mess was left behind and I was ready to enjoy my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy over the year have been a very satisfying store for electronics and other needs.Thier customer service have been great soon as I entered the store they welcomed me what great hospitality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Vince were right on time and did an excellent job installing our tv mount and soundbar mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys came in quickly. Set up a Safe work perimeter. Mask and booties cave quick set and informed me how to use the setup. Great quick job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the TV fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall, quickly and safely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thwy were very friendly and awesome and gave us tips for future tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all of my devices. Most definitely will be using them again in the near future!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, we attempted to mount TV ourselves. The delivery truck swapped the 3 Insigna TV's for the 2 Samsung. Delivery 3RD property said Geek Squad would arrive soon to mount. They never arrived after swap. We are not mounting experts, therefore our attempt is to low. I had to figure out before guest arrived how to set up wi fi to new Eero. I spent 2 hours doing it while everyone who arriced was waiting on me not cool

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Totaltech is worth the money and pays for itself with only one installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and painless TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alejandro and Alex did an amazing job mounting my TV on the wall. Quick and efficient with no mess. Love geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very timely , polite and professional. They took care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did amazingly to mount my tv and were super fast and new whay they were doing!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squared away and accurate. Terrific service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wearing booties and white gloves. The lead man, Kennan, was like a hospital technician. His helper was also squared away. I trusted their ability completely. They mounted a 65" TV on a Sanus wall mount perfectly centered in my media room. They cleaned up and even took the giant box away with them so it didn't have to go out in my garbage. They were so good, I bought a plan where they discount their services for further installations, which I just happen to want. TVs on walls are so cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, they were professional and on time! I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounted my 65 inch tv in my living room which has cathedral ceiling. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television mounted in no time they were fast. They were friendly they were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great attitude both guys worked fast and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable and Competent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Best Buy Geek Squad service to install my Frame TV. There were a few glitches relating to my walls (plaster) and some electrical placement. The technician bent over backwards to get my TV installed and i could not be more pleased. A great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear dresser top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wall mount with no cords hanging. Also, makes room for décor on the dresser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 Inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV for my exercise room - beautiful picture.

    I would recommend this to a friend