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Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 411 Showing 8,201-8,220 of 38,690 reviews
  • Rated 5 out of 5 stars

    Great Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad! Super professional installment. They even took the time to set the TV up and go over it with my son. Friendly and efficient service! Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very carefully and made sure everything was working properly and explained everything to us. Also asked if we had any questions. They cleaned everything up from the mounting of the wall mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased with Best Buy for delivery and setup. I had a tv mounted and the team did an exceptional job and even hauled away my old tv for recycling. I’m planning another tv purchase and will definitely use again for mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team installed and readied Apple TV and wall mounted a 55 in TV. They were efficient, helpful, friendly. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only the Geek Squad would have mounted my new 65 inch Samsung QLED on the wall for me. They are professional, well mannered, kind and took great care protecting my property. Not even a speck of dust or debris on the floor. I will use them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed TV and hung on wall whete we wanted. A professional installation. Glad we had this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job setting up 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgeable and set everything up the way we wantd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and Tre were very professional and provided excellent customer service when mounting my TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have the Best Buy people set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not techie, so for us this service is a no brainer. I would never purchase anything the level and quality of my 65" TV without having Best Buy on hand to install it. We purchased our home 7 years ago, and Best Buy installed and hooked everything up. We had a surround sound system in the home we purchased, all the cables and wiring are all neatly bound together and out of sight behind the cabinetry. That could not have been more professional, but then they hooked up my computers, and printers, etc. They were here most of the day, but they got it all done, and we got the tutorials on how to work everything with the remotes before they left. I guarantee it's worth every penny. They were recently back in my home to install the upgraded TV and again walk us through everything. These people wear booties in your home and work in whispers to not intrude on you! They are skilled, polite, professional, and worth it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would definitely use the Geek Squad again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs were very professional and on time however there were considerable issues connecting to my various components. Two separate trips were required to complete the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate all the extra efforts they’ve done to make this work as house were newly built but with few intrinsic flaws that posed issues with the Geek Squads! They put on their capes and they’d leaped HIGH!!!! You are AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    moving tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys showed up on time great job moving living room tv to bedroom and wall mounting it is very vewable from whole room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mont and TV review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount was spot on. Right on time. Friendly and went over all the functions of the TV. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed both the mount and the Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is perfect and align with the wall and has multiple oppurtunity to position the Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and installed TV, sound bar quickly, cleaned up packaging and instructed me about use of TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fairly easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a big tv and the squad was able to put it up fairly easy and quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Handicap customers need additional help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Wishy Washy” on types of services rendered. Inconsistent. The television was mounted according to location I request. He offered to install something for a means of getting TV to electric outlet. Why didn’t he set up the Roku, when asked? I am handicapped, can’t walk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 “ OLED install and Sonos arc setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgable. I recommend there guys and would hire them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an awesome job as usual On time, professionals and very accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our 65” Samsung QLED TV and sound bar. The lead tech diagnosed and fixed our router issue. They were on time, efficient and professional.

    I would recommend this to a friend