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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professional who installed our tv went above and beyond to help us understand the setup, and even helped us organize some of wires left tangled by the internet company. I am a best buy customer for life just for the geek squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians, (David and Ricky), were very courteous and efficient, and they did an excellent job with the install and setup of my TV and mounting bracket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was seamless! So professional and quick, they knew exactly what they were doing and fixed our previous setup, so wires were out of the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew showed up on time got the 85 inch Sony installed perfectly. Hauled away the other TV. Very please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the best experience with our latest install of our 70 - LG TV. The installer came prepared and he was very knowledgeable which made it even better. Love our new set up. I will use Best Buy services for future in home install and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was knowledgeable and very courteous. Got the job done in a timely manner. Cleaned up when done. ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and personable and knew what they were doing. The quickly attached my new TV to tne new stand and then attched it to my direct tv and Roku.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great and very respectful of my property and surrounding items. He told me his process with explanation and gave recommendations. If I could request only him for future installs I definitely would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job. Would do it again. Was very easy for them to mount it for us and set it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting for large tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use . Supports my tv very well and can move and view from multiple angles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a 3rd party that came out that works through best buy he did a great job on mounting my 48 inch c1 oled tv if you have total tech support get the premium instead of basic same price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were on time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and connected all my devices at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional staff efficiently removed and set up my new tv. I forget their name but they did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t mount my tv yet but I used geek squad for 3 more TVs in our house and their service is excellent. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly mounted and in record time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and his teammate arrive on schedule. They wore protective gear, were extremely neat & cleaned up behind themselves. The mount was done professionally and to my satisfaction. THANK YOU!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fairly easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a big tv and the squad was able to put it up fairly easy and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was quick and efficient with mounting and installation of TV. They were able to provide extra cables to add to the enjoyment of the TV. Well done Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with plenty of features. Extremely happy with the performance. Would have liked to have geek squad mount on wall, but option not available.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting made easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the BBY Total Tech Support as you get huge discounts on your GS services. I am a loyal BBY customer and take advantage of this. I had several TVs wall mounted and love the look and space I picked up by doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time, install the TV and TV mount, pleasant and helpful and removed all trash before leaving. Very happy with

    I would recommend this to a friend