Customer Ratings & Reviews

They did a great job on hanging the tv. It was on an outside wall and was a little tricky but they did a great job.

The third party installers came and removed my old TV and installed the new TV using my old brackets. They were courteous and helpful getting the new TV in operational order.

Quick, professional service. Cleaned snd installed tv as it should be done (cable installer has done messy job)

Geek squad was great, however a wire is hanging down from under the tv. Its just peeking out on the bottom. Im going to have to tape it to the tv

Best Buy's local installer; Aaron, has done an excellent job in our home with all installs of our televisions, speakers, etc. His attention to detail and work ethic is a plus for Best Buy!

Installers updated me on their ETA, and arrived within the scheduled window. Installation was clean and took less than an hour to complete.

The two service gentlemen who came to mount my TVs, sound system etc were excellent. They were knowledgable, efficient and pleasant.

Awesome service. The crew was very professional and went beyond requested service by passing ethernet cable through the wall. The best service I have received so far!

The installers were on time. I was called the day before to make sure the appointment was still on. They knew what they were doing explained everything that they did and were very patient with someone who didn’t know anything

The delivwry and set up qas great . The Geek Squad was courtious and professional.

The installers were great. Courteous and professional and they cleaned up everything. Not only the packaging but all the dust from drilling into the drywall. Great service

the geek squad installed 2- 65 inch t.v.'s and one 75 inch t.v in less than one hour...one install was on a brick wall. they left the room cleaner then when they came in. they programmed all the remotes and set up all the t.v formats

The tech was very helpful in getting the TV set up after initially having no success in getting it synced with Spectrum app. Fortunately, the TV did not need to be replaced, just programming issue revolved

The guys did a great job. Super professional. We wanted to tip them but they refused and informed us it was not allowed by Best Buy policy. They deserve some kind of bonus or recognition. Best install we’ve ever had.

Jonathan and his associate was great. At time my t.v. mount had not arrive before my scheduled appointment they had an extra on with them. But right before they hung there's mind had arrived.

Everything was connected and able to use one remote. Professional acting and looks excellent

Very pleased with the installation of the Samsung TV. The 2 geek squad techs (James and Joe) were very knowledgeable, professional; careful how they handled my house and furniture, and did the installation quickly. They made sure everything was explained on using the new TV as well andr worked with the TV ( cable box, wifi, etc.). would highly recommend them.

Great service, picked up my tv and installed it quickly. They even cleaned up afterwards.

Took the time to explain things and even saved me some money by advising me of something I didnt need.

The Geek Squad has been excellent every time they have delivered my TV's and mounting brackets - very professional and helpful in learning how to operate the TV