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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 38,694 reviews
  • Rated 5 out of 5 stars

    Very professional installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 professionals that came out to install my Sony - 77" Class A9G MASTER Series OLED 4K UHD Smart Android TV and Legrand - In-Wall TV Power Kit did an excellent job. They were very professional. They answered any questions I had about the TV. They cleaned up after they were done and you would never know they have been their. The department that scheduled my install kept canceling the install date. I reached out to the store manager PK and the Regional manger Nelson. They took care of it. Thanks to them for making this purchase a good experience in the end.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and were very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of our TV was professional, informative, and they cleaned up after themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love my mount, The tech Department did an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job! They measured the wall to exactly center the TV. The best thing was that before leaving the disinfected everything with Lysol (Coronavirus time). Very polite and professional people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad- total best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job installing our wall mounted TV, professiona, on time and cleaned up. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG oled 65” E8 installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an LG 65” oled E8 from Best Buy and had them install it on the family room wall. Very courteous staff and installed patiently. Few hiccups in item arrival and delays as a result, but all went smoothly after item arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above and beyond - worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad mount a 75" TV above my fireplace. The 1st time they came out the TV was mounted off center. This wasn't their fault. The mount I already had didn't allow for centering and the people from Geek Squad knew it, asked if we were happy and one of the 2 said she wouldn't be happy with it being off center. Wife said it was fine. Later wife decided it wasn't fine so we called them to come back out. The 2 that came out out up a different mount that did allow centering free of extra charge. Wife and I are very happy with how it looks now and would 100% use Geek Squad again. Their price is higher than others but they made sure we were happy and didn't charge anything extra to make sure we were happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre-install and install were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up service and total tech were 100% worth it. The team was great and super helpfull.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this service! They came on time and left my house clean. They were very knowledgeable, explained my TV features and answered all my questions. Couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were knowledgeable about the equipment they were installing along with my existing satellite and sound system. The synchronization was completed and all systems working together in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were courteous and professional. Very capable! Installation of large TV went great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, professional job installing my Sound System!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job connected multiple stereo components and TV, in the living room along with the master bedroom. I am completely satisfied with Geek Squad's work. I have used the service on prior occasions and will do so again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plainly Excellent. The Tech came on time and he went step by step in mounting and explaining the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV and hooked it up to everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the geek squad to install a tv. They were finished within 2 hrs of arriving at our home. They installed the power source, tv mount and mounted the tv. Also he made sure I was clear on the operations of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivwry and set up qas great . The Geek Squad was courtious and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give my Geek Squad install team 10 stars! They were polite, professional and super fast! I was surprised just how quick the TV was mounted. It took more time to get everything plugged in then to mount and level the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted perfectly and they were very friendly and easy to talk to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Service was fantastic. Wesley and team were professional, knowledgeable and had great suggestions. They were efficient and fast,

    I would recommend this to a friend