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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 422 Showing 8,421-8,440 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV Install 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent no rush service. The guys were polite and professional, and they left my living room how they found it—no mess for me to clean. Also, the follow-up call later in the day was a good touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I joined the Geek Tech club. Free installs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sanus mount was well made and went up easy and solid mounting with smooth action to angle or tilt. The Geek squad installed quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fantastic to have Best Buy deliver and install the TV for me, especially when it would be difficult to load, carry, and install alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was timely, friendly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was super nice. Texted and called before arrival. Followed all extra protocol for COVID standards and effieicntly and quickly finished my install!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there! Thanks for sharing this with us! We sincerely appreciate the feedback and are pumped that everything went well. Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I attempted to mount his new 65" television. Ran into some problems so he called Best Buy to have them install. The gentlemen that arrived were very professional knowledgeable and courteous. They installed the unit quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A quick installation by a knowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew was very experienced at mounting large screen televisions. They were friendly, efficient and very knowledgeable. I highly recommend using them to install a large tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD- Professional and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good things about the GEEK SQUAD. Had problems at first with staying on the internet but when they came out, THEY TOOK THE TIME TO EXPLAIN HOW TO USE EVERYTHING, EVEN THE ROUTER, and I have NOT had any problems since. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++ installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast. They cleaned up the mess and took all of the cardboard. But most of all they were so nice and they didn't leave until I knew how to work my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting total tech and having geek squad install your TV. They make sure everything is centered and connected, and all without a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! They mounted my TV's, connected all applicable equipment and answered all my questions. They were extremely personable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar picture, incredible sound, great deal, very happy with our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well Mounted and perfect timing. I can trust your team to do well every time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounting the TV did a good job placing it and was able to help me setup multiple streaming channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent. They were very professional, courteous and obliging. They deserve a raise. They made the process very pleasant and unstressful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers Were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides installing the TV on thecwall, they set it up to optimize the conditions in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed with efficiency and in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went above and beyond to ensure our satisfaction with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting team: 10/10 rating!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting team was professional, on-time, fast, polite, efficient. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and carefully mounted my tv. They were friendly and polite and knew exactly what they were doing. Definitely worth the price for professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Brian and another associate) arrived on time. Were friendly and professional. Knew what to do and installed new TV in no time. Adjusted picture and sound to my liking and explained what he was doing. I had purchased a new wall mount as my current TV was so old, didn't know if old bracket would work. Brian checked it out and told me they could use old wall mount and I could return new one. He didn't take advantage of me when he easily could have and install the new one, but told me to take it back to store and get a refund!! Took away the TV box and all the styrofoam that came it with it. No mess anywhere when they left. Very pleasant gentlemen and worked very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best guy ! He was very thoughtful.Did an excellent job

    I would recommend this to a friend