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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I knew it, Tech had marks all over and after finishing he knew what he was doing. Corey works fast, works xlean and takes time to explain and make surw the customer fully understands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guess came around the time they told me and did a great job by making sure I was happy with everything. Gave good recommendations as well. Cleaned up pretty good as well. Wish they would be the ones that did all my installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech guys mounted the tv with no priblem and cleaned up. Total tech pays off and are worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my tv installed with Geek squad team. They did a amazing Job installing my tv and also setting up my tv as well. I’m very happy with the service they provided me today. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Geek Squad . Experts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came fast, installed on wall. Fast install. Info given to me for calling with any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Experience from an Outstanding Duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the most outstanding experience having a Sony 55" BRAVIA XR A95L TV delivered, mounted and installed this weekend! My installers were Matt Hendrix and Mike Codello, and they went above and beyond to do a terrific job and make me happy with my new TV. Along with being knowledgeable and professional, Matt and Mike were warm, friendly and helpful in every way. I will request Matt and Mike to install every TV I every buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was installed very carefully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting gave the agents a little trouble. The outlet for the TV was set in the top middle back wall right where part of bracket would go, Took a little work, but they got it installed. Looks fine on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick & flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon arrived on time, and finished removal of old 85 inch Samsung & Installed 85 inch Sony in less than an hour. He did this all by himself. He was careful, courteous, and efficient. They should pay hime more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV on y existing wall mount. They did an excellent job. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NORM IS VERY HAPPY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't begin to say enough great things about Scott Z. and the crew. In addition to SZ and his cohort, a manager ("Lovely" Lidia) and another supervisor were also present as they did an excellent job of mounting my new LG 55" screen to the wall, set up the initial programming and I was on my way. They were courteous, friendly (brave, clean and....sorry, that's the Boy Scouts :]) and even gave me several ideas on which way to go when I start to think about sound (soundbar, center speaker, A/V, integrated amp. etc). I was initially blown away by the $200 cost but in the end, it was worth every penny for the expertise and peace of mind. THANK YOU GEEK SQUAD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best service, highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was the best service I have ever received regarding my tv All work was done perfectly, quickly and they we’re respectful to all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. They mounted one TV on the wall and both TVs were setup with the DVR and FHS. Very please, how professional and quickly they did their job. Very clean and neat setup. Bravo!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One professional person hung my new Sony TV without any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brandon is the Best Best Buy installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great but the price. It does not pay to have Geek Squad services like it used to. I probably will not renew.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Installation. Quck and Easy. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers went the extra mile when they connected my new TV and mounting device. They knew that I wasn't an expert in internet devices and they helped me through the connection process. They even figured out a way to connect the TV when we were a wooden stud short. The TCL TV has great color. This is the second one I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far… Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for about $200 and it is amazing. The remote is better than my Sharp TV with Roku as far as quality. It has thinner border, crisp picture quality, and the remote is better. I have not had this TV for a year yet, so we’ll see if it has the durability that it looks like it will have on the outside of the casing. Geek Squad did a great job remounting this replacement TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jon’s TV Instslltion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed promptly & professionally, works great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and prepared!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad member was prepared -- new TV needed longer screws for the wall mount and he had them in his truck! I was impressed. Knew exactly what was required and did the job promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our 85” TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven, Kristyn and Kenny all worked well together to mount our 85” TV on the room wall and set it up with all the connections. They also put in a 4K HDMI cable and a cord cover kit.

    I would recommend this to a friend