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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    New TV and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team mounted the new TV and removed the old TV in under 1 hour. Their professionalism was awsome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough, personable and assistive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this was Round Two for having tv replaced/unmounted/new one mounted...due to 'glitching' by using streaming device (Roku) other than 'built-in' version (Google) we think. Actually will have another (hopefully final one!) tv delivery/ uninstall/new tv mounted soon...this time switch to actual Roku tv. Bottom Line: from the techs IN the store, a particular manager, particular tech & every tech that has come to my house, STELLAR!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly & on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my new 65” TV. I purchased the in wall kit and it’s so nice and clean! No wires hanging or showing! ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional. But I do not like your off shore call center, you need to go back to the old way of doing things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came during a holiday and got everything installed perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad done job beautifully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All crew members were very professional. Arrived at time, work done beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two technicians were great. Very nice and left the area clean. Quickly took down old TV and put up new when.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquadrocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Rep did a great job of listening to our needs/desires, as well as providing us with feedback. He was very professional, had a great sense of humor, and I appreciate all he did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my equpiment quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and installed all my equipment with set up so quick and easy they even took the trash away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out within one day after I called. They were fast, friendly, efficient, and knowledgeable setting up my wall mount TV and soundbar. They showed me how to operate everything and cleaned up everything afterwards. Well worth the cost!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount works great and the installation team did a wonderful job coming in and installing on brick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and Garrick were fabulous! The best service I have ever received from anyone!! Would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks do carpentry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed a wall mount on the wall as well as mounting the TV on it. It looks like it has always been there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up receivers and universal remotes, FLAWLESSLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome agent exceeded my expectations with his experience, knowledge, and professionalism. He really cared about his work and helping us out with every single one of our devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 100 inch tv and was so friendly throughout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and courteous and gave great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great sound and quality picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad service provided with TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad from the York, PA Best Buy store delivered and mounted my new LG 65 inch television and connected it to my internet and peripheral devices. All work was done quickly and professionally. Kyle and team did a great job and provided a significant amount of time with my wife and I to ensure we knew how to use the smart TV, blue ray player and hand control devices. They even reviewed our viewing preferences and installed all of our desired applications. We were impressed with their work and overall very pleased with all services provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great and fast set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up job! Very efficient and friendly guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave was WONDERFUL! Both the Geek guys were professional, friendly and very patient with us, as needed for digitally dim Seniors. They spent time making certain we could manage our equipment. They were GREAT!

    I would recommend this to a friend