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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 436 Showing 8,701-8,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel who installed the TV were very knowledgeable and courteous. Enjoyed discussion with them on various products. Overall they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and Lamar did a fantastic job with the install and mounting of our TV, soundbar, and Nintendo Switch. The guys were quick, tidy, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done. Brought the 75” TV home , installed it neatly, powered it on, demonstrated the various connection options. Connected Receiver and Roku and made sure everything worked. Took the box and left with no mess install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and patience when questions was asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set everything up. Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and got me all set up. I just loved my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very professional when installing TV. Arrived on time, explained the features of TV, were patient explaining things to me and answering any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad work together to finally install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad uninstalled a non - working tv and installed and mounted the new tv with no wires hanging as was my original expectation from my in store purchase with Best Buy three weeks after original purchase. They worked well together as a team and got the job done, but charged an amount that I was told I would not be required to pay any additional fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were easy to understand, and it was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Guys Were Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that arrived were amazing. They were knowledgeable and all around friendly. They did amazing work and next go around I hope i get the same team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravia XR A95k mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and his helper did an awesome job. Made sure everything was exactly where and how we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Demonstration of Excellent professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation done so professionally. No complaint. Despite small space to work around, job so nicely done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out how good the installation was is when we moved from the house where the TV was installed. Could not get the bracket down it was so secured to the wall. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who put my TV up was very knowledgeable in what he do! Thanks a million!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Handicap customers need additional help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Wishy Washy” on types of services rendered. Inconsistent. The television was mounted according to location I request. He offered to install something for a means of getting TV to electric outlet. Why didn’t he set up the Roku, when asked? I am handicapped, can’t walk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Correct mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First mount sold by store would not allow the tv to set upright. Never told about a better mount. After poor review the Geek squad remounted the tv using this mount. It is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big tv difficult at best by yourself, let alone getting it home. guys did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grossed install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home installed wall mount and flat screen tv and set up my aps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery, mounting and hallaway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although late arrival team did a great job and cleared away all packaging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did a good job with a 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys brought a 75" TV up a flight of stairs with no issues. They installed the TV and took away the box. They also configured the wifi and apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS did a great job with making sure my home was cleaned, product was cared for, they showed me how things worked, and they made sure it was in the right spot for watching tv.

    I would recommend this to a friend