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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 441 Showing 8,801-8,820 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squas Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up and delivery services. Our technicians went above and beyond when setting up,our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went above and beyond mounting my TV and setting it up totally! He then explained in detail how to work it. I am extremely pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These techs are a great asset to Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technicians. Very professional and thorough from start to finish. And before they left they walked me through all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing the TV and sound bar. They made sure we knew how to run everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-1 Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, professional and helpful. Geek Squad is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed and set up my TV and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up earlier that expected which was a plus, very professional, very informative. practiced all Covid policies, and was very helpful. Great success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. Steve was awesome helping me make my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job mounting our new tv and connecting our devices. They were knowledgeable and very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    even hearing aids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service agents did a great job with delivery, wall installation and connecting our hearing aid devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were top notch. Very professional and cleanup after themselves. They sure knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable, courteous, and a pleasure to work with!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WmLJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original install was crooked. 2nd install is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad. They mounted and set up my TV outdoors on a stone wall. I am glad I used them because it was a seamless experience to buy the TV and the service and have it delivered and installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad staff were efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came were great! They were able to mount the TV easily, and answered all of our questions, even if they were unrelated! They made sure everything worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really got to know the agent. Great install. How can I get him to work on other parts of the house? :-)?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional. Really took there time to answer any questions. They surpassed my expectations. I will be telling my friends and family the geek squad is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing my TV and wa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rasheen mounted my TV and wall mount to the wall and hooked up all of my devices. I would hire him again in a heartbeat. He was kind, knowledgeable, friendly and efficient. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are awesome! We had them to install TVs where normally I would but they did an excellent job, especially over the fireplace! Par Excellence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bth Rm Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Thank you. Best Buy has proven to be all I need in Electronics, appliances etc. Geek Squad was professional, neat and outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Super Strength + Delightful Courtesy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing installing a very heavy high-end TV swivel wall mount, very heavy 75" Samsung QLED TV plus a sound bar, and, in a separate room, a basic tilting wall mount, 55" TV connecting and hiding a Roku and setting up a DVD player - all in about 75 minutes. It was all done by an extremely courteous, patient and helpful duo who cleaned up all traces of "construction" as well as removed all packaging. They took the time to ensure I new how everything worked and set up some basic apps on the Samsung TV (the remote has an extremely minimal design - not a fan of that annoyance). I'll use Geek Squad without hesitation for my next major installation!

    I would recommend this to a friend