4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 38,694 reviews
  • Rated 5 out of 5 stars

    The geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent the two members that did the work did a great job. Very careful with everything they did.they set up everything for me.and left the place clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hats off to the Geeks. They delivered my brand new LG 77” TV, removed the old curved 76” TV from the wall, installed a new wall mount and hung the TV. Additionally, they re-connect my entire system and, without my asking, reprogrammed my universal remote, and made it more “universal” in the process. Outstanding service from folks who really know their business and how to make for very satisfied customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first tv we had mounted and I didn't trust myself to install it myself so I left it to the Geek Squad. They are terrific!!!! Took no time at all and set up the TV for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV- Mounts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly. Did a great job. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents not only mounted our TV and crafted the entire unit - cables, lines, etc. - into a well-designed whole, they also took time to provide overview of the features and answered lots of questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of my new Sony Oled 55’

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professional and personal, Jeff was outstanding and an asset to Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, friendly service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly, knowledgeable and fast. They did a great job explaining everything my stuff did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jimmie Lee and his partner are the best! They have been to my homes twice here recently and both times gave timely excellent customer service and had good knowledge of the product. I would love to have him and his partner every time I use the Geek Squad. Had good ideas on exactly where to hang tv and it works exactly as they said. To sum it up great job every time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a nice job installing mount and TV. Friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME GEEK SQUAD!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/installation of my new TV was flawless! We are more than pleased with the experience. The techs were very courteous and professional. They even offered tips on how to care and maintain the TV. I don’t usually write reviews; however, I am so pleased with this experience that I felt compelled to share it. I am one happy BEST BUY customer! Thank you, BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swap tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to do the job where great. They where frienly and clean/ had issues getting them here bc of cust service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very knowledgable!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job checking out my broken TV and mounting my new TV! But more importantly, they helped me get rid of all of our old equipment. and broken TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an outstanding job in mounting our TV and cleaning up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job setting up TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set-up and tv mounting service! On time as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision Made

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have saved money by going through Craigslist, but spending the extra money to have best buy mointmy tv was the best decision ever! It went smoothly and quick. These guys know what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy success story...Geek Squad was the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installers did an absolutely amazing job of setting up and adjusting our new LG C9 77" OLED for us in our family room. I was so impressed with Andy and Matt and the courtesy and patience they showed us "retired people"! My wife was a little overwhelmed with all the remotes we had so we listened to Andy and had him come back a couple days later to set us up with a new Logitech - Harmony 665 10-Device Universal Remote. Now we can control The TV, Denon Receiver, Klipsch speakers, DVR, DVD, Antenna TV and Internet all from one remote. We could not ask for better service. This was money well spent that we will enjoy for a long time! Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount is amazing, holds my 75inch Sony without any problems! Nice and easy to tilt and move TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey was awesome, helpful and knowledgeable. He did a very respectable job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install performed by Andre. He is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was good & on time, would definitely use again

    I would recommend this to a friend