Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent television Mount While far from the least expensive, it works perfectly for a corner Mount and has no problem installing on a wall with metal studs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV we originally ordered did not work. The installers took it back and had a new one order and was installed the following week. I was not pleased to have to wait a total of 2 weeks. But the problem was taken care of with no further problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very thorough and knowledgeable also gave us ideas for the future with lights and speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They done a great job and didn't full around and did it the way I want it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers really know their business. They did a beautiful job. Clean and first rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came in to do the service at my home was great. Both professional; well versed in the product and took the time to explain everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent, John, who was assisted by Vince, were outstanding. They set up our new Frame TV and speaker and took the time to explain everything to me. Afterwards when I had an issue with a speaker, John returned and checked everything over. All is working well and we are enjoying our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our new Samsung tv quickly an

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were friendly and helpful getting our new tv mounted and showing us how to use the remote to access programs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, competent installers. Glad to pay extra for their professional help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy on your Back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made purchasing a new TV easy as pie!! No back ache, just good entertainment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graymoon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job know what he was doing , took his time making sure everything was okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dale is a extremely knowledgeable technician. Thanks for making my entertainment system work seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and secure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best help ever I couldn’t do it by myself thanks to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time, professional, and thorough. Let the folks with the skills handle the mounting and wire management so your setup looks clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best service bar none

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and mounted all of our televisions, set them up and took the time to show us how to use all of the new equipment. They answered as many questions as we had and were extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient duo installed TV in a snap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with this TV. Best purchase ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! The colors are so vivid. Roku offers so many other choices so there’s always something to watch. This TV is easy to set up and the remote tells you what the battery needs recharging (an awesome feature!). The remote also has 2 buttons you can program as a shortcut to any app of your choice. So glad I bought the Roku instead of Amazon Fire TV!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing tv and Mount. I missed schedule appt and had a very hard time getting rescheduled, due to the tech not returning the tv to the store and then having the next day off. I would still recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted quickly by the agents and they connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diagnosed, tried to fix, then replaced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony OLED with Best Buy service contract. It developed an issue. A repair crew came to my home to install a new board, which did not fix the problem. They authorized replacement with a new TV. I picked a new LG OLED TV which the same crew brought to install and remove the new one. No hassles, quick, friendly, COVID-safe service. No problems with the new TV. Answered my questions, removed new TV packaging I am good to go. Service contracts often do not pay off, this one did. I highly recommend buying one on new LED or OLED TVs as their service life is limited. Also recommend Best Buy service. Their local status ensures quick response. Highly recomended.

    I would recommend this to a friend