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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 459 Showing 9,161-9,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team is great! They arrived on time, installed quickly and efficiently. They were very helpful and knowledgeable. Would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Totaltech is so worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, Efficient, Friendly, & Looks Great! If you’re doing multiple TVs in your home than the Totaltech membership with Best Buy can’t be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time we had Geek Squad mount and set a new Smart TV. Just like the first time, the team was professional, knew what the were doing, and had all the necessary items to complete the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional they mounted two TVs for me and no issues. Very quick and did a great job. I definitely recommend them and I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG they even took the box away. That's so great having a big tv box is such a security risk I wasnt even expecting that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome and very knowledgeable. They suggested I get a in wall power kit which they explained to me for about $150 but I can't find it anywhere on bestbuy website to order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool techie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was amazing! He explained everything he was doing in detail. He was on time and showed us cool things our television could stream plus shortcuts. Thank you for making our day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a bracket on the wall but the Geek squad did an excellent job of hanging the TV. He also hooked it up to my TV cable box and explained how to access all available channels on the start up ROKU screen. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a wonderful experience with the two technicians that came to our home. Highly recommend them for mounting and setting up service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickest and nicest techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome techs! Fastest tv install (less than 20 mins) for my 75' TV...along with the most polite techs. Great communication and quality mounting. Will use again for my other tvs soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had the equipment and knowledge to install the tv on the wallmount. Wish the arrival time frame was shorter , not 7am to 1pm. Agent did not call the night before as I was told.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service and Friendly Techs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew from Geek Squad arrived on time and were very courteous and careful with our new TV throughout the set up. I would definitely want to use Geek Squad for any other major appliance set up. Joseph

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the TV and wall mount from Best Buy. Geek Squad came to mount the TV quickly and professionally. I will always use Geek Squad in home services when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was seemless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the Geek Squad messed up the first appointment, thia one went without a hitch. The guys were personable and fun. Thank you for all the hard work. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team efficiently assembled my TV stand and ensured that the TV was fully operational before they left, providing me with a seamless viewing experience right from the start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very timely and efficient, spent time explaining and made sure I was comfortable using it, told me to make sure to contact him if I needed more assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and stuck to the project until it was completed. It looked amazing and cords were hidden well. They were kind and cleaned up anything that was messy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and fast. He hooked up all my devices and mounted my TV in the perfect place. I would definitely recommend them to install all my electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service! Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad's installation of my TV's was amazing. They were fast, efficient, friendly, clean and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my television quickly and profe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job of mounting the television and connected all our devices. They were very professional, wore masks and had covers for shoes. I was very pleased.

    I would recommend this to a friend