Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38694 reviews
(38,694 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Excellent Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad team is great! They arrived on time, installed quickly and efficiently. They were very helpful and knowledgeable. Would definitely recommend them.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Totaltech is so worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, Efficient, Friendly, & Looks Great! If you’re doing multiple TVs in your home than the Totaltech membership with Best Buy can’t be beat!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time we had Geek Squad mount and set a new Smart TV. Just like the first time, the team was professional, knew what the were doing, and had all the necessary items to complete the job.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed TVs quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional they mounted two TVs for me and no issues. Very quick and did a great job. I definitely recommend them and I will use them again.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional and Polite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG they even took the box away. That's so great having a big tv box is such a security risk I wasnt even expecting that
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were awesome and very knowledgeable. They suggested I get a in wall power kit which they explained to me for about $150 but I can't find it anywhere on bestbuy website to order.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Cool techie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris was amazing! He explained everything he was doing in detail. He was on time and showed us cool things our television could stream plus shortcuts. Thank you for making our day!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already had a bracket on the wall but the Geek squad did an excellent job of hanging the TV. He also hooked it up to my TV cable box and explained how to access all available channels on the start up ROKU screen. Looks great!
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a wonderful experience with the two technicians that came to our home. Highly recommend them for mounting and setting up service.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quickest and nicest techs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome techs! Fastest tv install (less than 20 mins) for my 75' TV...along with the most polite techs. Great communication and quality mounting. Will use again for my other tvs soon!
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent had the equipment and knowledge to install the tv on the wallmount. Wish the arrival time frame was shorter , not 7am to 1pm. Agent did not call the night before as I was told.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Service and Friendly Techs
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew from Geek Squad arrived on time and were very courteous and careful with our new TV throughout the set up. I would definitely want to use Geek Squad for any other major appliance set up. Joseph
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick and Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the TV and wall mount from Best Buy. Geek Squad came to mount the TV quickly and professionally. I will always use Geek Squad in home services when needed!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation was seemless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the Geek Squad messed up the first appointment, thia one went without a hitch. The guys were personable and fun. Thank you for all the hard work. Well done.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Stand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team efficiently assembled my TV stand and ensured that the TV was fully operational before they left, providing me with a seamless viewing experience right from the start
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Mounted 75 inch tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very timely and efficient, spent time explaining and made sure I was comfortable using it, told me to make sure to contact him if I needed more assistance
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional and stuck to the project until it was completed. It looked amazing and cords were hidden well. They were kind and cleaned up anything that was messy.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Really Good Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was friendly and fast. He hooked up all my devices and mounted my TV in the perfect place. I would definitely recommend them to install all my electronic devices.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Amazing service! Highly recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad's installation of my TV's was amazing. They were fast, efficient, friendly, clean and knowledgeable.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad mounted my television quickly and profe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a wonderful job of mounting the television and connected all our devices. They were very professional, wore masks and had covers for shoes. I was very pleased.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend
