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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 460 Showing 9,181-9,200 of 38,694 reviews
  • Rated 5 out of 5 stars

    Amazing service! Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad's installation of my TV's was amazing. They were fast, efficient, friendly, clean and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly! On time! Efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allan was great! Kept me informed on his arrival time. Explained everything he was doing to set up and mount the tv. Offered suggestions on how to effectively use the tv and Roku. Nicely done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Quad installed my wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were respectable and explained everything as they installed my wall mount tv today. There is nothing like speaking to a real person in person.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Third times the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third delivery of the same tv. First team was rude and actually grabbed a tool right out of my hand. Second time tv still did not work properly. Third times the charm. This single man team was kind, helpful, and skilled. The TV not so much, I am still having some of the same issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install with excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Installer made sure everything was perfect to the inch. Offered great advice and even stayed until my WiFi Tech Support made sure the TV was online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Move

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired the Geek Squad to do a complete TV installation. They mounted it on the wall and connected all my devices. No more ugly cables hanging behind the TV. A real time saver and worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad installing my 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service crew came in very respectful of my home communicated all the information I need to know we’re in and out in a matter of minutes. Great job by the team who installed my Samsung 75 inch TV. Would recommend having them back again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad equals SKILL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very efficient and really knew what they were doing. So glad I chose to use them rather then doing it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is easy when you know what you are doing. If not, pay for Geed Squad service. It will protect your investment in the TV and reduce frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installers did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job installing the mount and the 85 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Installation of 85 inch mounted on wall was excellent an good value because I couldn’t have done it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service to Hang the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service to have your TV hung on the wall. They are thorough, friendly and professional through every step. The protect your other furnishings and dona great job. Definitely better then trying myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to install my new 65" TV were professional and friendly. They mounted and hooked everything up in less that 30 minutes. Taking down my old TV and even hooking up my surround sound again. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and showed me how to make adjustments as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tilter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was exceptional. They were on time and very efficient in completing the installation. Would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek is super !!! Come in time !! Fast install I recommend 100%!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rusty and Luke were outstanding! They were so helpful. They were able to use our existing mounting, so they installed the new mounting in an upstairs bedroom. They walked through the tv programing steps and were sure we understood the steps. Asked about some of our preferred apps and loaded them to the screen. I was having trouble getting a function to work a couple days later, called Rusty, and he solved my issue over the phone. Really excellent customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting service by Best Buy was fantastic. Was able to resume and mount the existing mounting bracket. They made sure everything worked properly. Super job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely helpful and professional. HFred went above and beyond to assist us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Setup and Delivery!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of delivering & mounting our new Samsung TV… They went the extra mile when showing us how to operate our new TV!

    I would recommend this to a friend