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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 38,694 reviews
  • Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and connected to all devices. Provided recommendations to improve experience. Great job! Fast, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 2 accessories, looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the geek squad guys on not only mounting the tv and accessories but also installing the hide away cable kit so I have a clean look in the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done well and correctly. Thanks for your help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and nice. It was put up quick without making a mess. I’m very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great!!! The gentlemen came early and installed my tv quick. Also, they asked me where I wanted the tv’s and after they completed they made sure I was satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installtion crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew were friendly and quick. They cleaned up after they were thru and explaned the workings of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and connected to all device very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and Installed the new TV quickly and efficiently They were thorough in showing me how to work the remote. I would definitely recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a professional job in little time. Cleaned up their mess.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional install and left the area totally clean. Very cooperative and respected my request when they needed to reposition the wall mount for my newer larger TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must have for larger TV installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to do our mount were great. The showed up on time were very clean in their work and even with an older home and above fireplace mounting situation figured out a safe and secure way to get my TV mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watching TV an hour after receiving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and effective! The team of two came in and had the large TV up on the wall, connected to my speaker system and provided me an overview of cool features in under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up my TVs were great. They were efficient and answered all my questions. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks is the right name. Pros if more like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Thanks to Best Buy for giving us such competent people to help us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Reliable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adrian did the mount fast and perfect , took care of the boxes and did the cable dressing correct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad mounted our new 85” TV to the wall and hooked up all the necessary cables. They were very careful to get the placement exactly where we wanted it. They even disposed of the boxes for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with the install! They were very knowledgeable and accommodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    advanced installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    techs were great, no damage to tile on wall, works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a excellent job in setting up the TV and removal of tv boxing great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sent the best agent to set up TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Brian mounted my existing Best Buy 42" Sony TV on wall, The wall was TV-ready and only needed professional threading into wall and connecting. He completed the job the previous Geek Squad installer, Dre, said was impossible because he wasn't allowed to drill into an apartment wall. No drilling was required. Brian also hooked up cable box to my new 32" Samsung TV in the bedroom (not attached to wall), programmed it and explained as he went along. Agent Brian was probably the most proficient, professional and pleasant of all my installers. I am grateful for his expertise.

    I would recommend this to a friend